Brittany Jones, Capm, Pdm Email & Phone Number

Raleigh, NC, US

Durham, North Carolina, United States

Durham, North Carolina, United States

Durham, North Carolina, United States

• Traffic tasks for the marketing team from incoming work orders, ensuring proper information has been provided and the task gets completed on time.
• Assist with maintaining status and managing multiple cross-departmental projects simultaneously, keeping the teams apprised of progress or changes and communicating potential problems or recommending solutions.
• Schedule, facilitate, and document project kickoff and status meetings with appropriate team members and key stakeholders for project work and ensure project team is aware of upcoming needs.
• Contribute to workflow improvements by identifying opportunities to adjust and revise processes to increase efficiency and effectiveness.
• Keep the organization up to date on news articles and new local developments by sending out daily reports of news stories and media coverage.
• Submit purchase orders, receipts, and invoices to our Finance division on behalf of the Marketing and Partnerships team.

Raleigh, North Carolina, United States

• Managing visitRaleigh’s calendar of events: executing internet marketing tasks in the company’s CRM including approving/denying events submitted and adding annual and special events taking place in Wake County.
• Database content inventory and maintenance: audits data in marketing partner records and contact information, reaching out to partners to confirm details.

Durham, North Carolina, United States

• Responsible for ensuring execution of core processes- accurate receiving, inventory integrity and tracking, welcome desk and cash wrap procedures.
• Drives efforts to build customer relationships and maximize appointments.
• Acts as sales leader, coach and role model through strategic clienteling and Floor Management.
• Supports the building, developing, and retaining of a winning customer service team.
• Responsible for store supply orders as well as submitting and following up on maintenance requests.

London, England, United Kingdom

• Assisted customers on the sales floor, front line, and at click and collect.
• Merchandised, stocked, and recovered the sales floor.
• Operated the cash register, and handled returns and store markdowns.

Greenville, North Carolina, United States

• Facilitated open communication among associates and management to build trust and effective teams.
• Led ‘Fun Committee’ and employee engagement initiatives.
• Planned daily work activities and allocated assignments based on business needs.
• Coached and developed associates to continually improve both store and associate performance and enhance customer experience.
• Directed store associates to effectively execute merchandising standards while maintaining overall store accountability.
• Drove sales using entrepreneurial methods and awareness of current fashion and market trends.

High Point, North Carolina, United States

• Learned all store positions and company policies in preparation for new leadership position.

Greensboro, North Carolina, United States

• Fulfilled online textbook orders.
• Assisted and directed students to their needed supplies.
• Checked out customers and answered any business -related questions.
• Assisted with checking in inventory.

Greensboro, North Carolina, United States

• Provided consistent service by clearly communicating store policies to guests.
• Cleaned and maintained a positive environment for customers.
• Cheerfully answered phone calls and customer’s nutrition questions.

Greensboro, North Carolina, United States

• Zeta Kappa Chapter at University of North Carolina at Greensboro
• Responsible for keeping high standards and morale within chapter.
• Gave reports in front of a chapter of 70+ each week.
• Collaborated with officers to schedule meetings with members who failed to follow membership obligations.
• Gained experience with event planning and budget management.

Southern Pines, North Carolina, United States

• Supervised employees and oversaw the front counter and dining area.
• Assisted with inventory orders and kept track of employees’ hours.
• Served guests and encouraged them to visit again.
• Ensured restaurant and workspace were neat and organized.

Master’S Of Arts, Tourism Management, Merit

Dissertation: The Rise of Solo Women Travel: Its causes and effects on the tourism industry Courses: destination development, the business.

Bachelor Of Business Administration (Bba), Business Administration And Management, Gpa: 3.74, Magna Cum Laude

Activities and Societies: Chi Omega Fraternity, Lloyd International Honors College, Honors OWL Program, UNCG Guarantee ScholarDean's List.

Business And Marketing

Activities and Societies: International Students AssociationStudy abroad semester in Scotland, Spring 2015. Courses: Destination Marketing.

Entrepreneurship

Study Abroad Program