Brittany M Email & Phone Number

Information Technology Specialist• Prepared daily operations reports and briefed the Commanding Officer on device updates, device status, current numbers, end of day reports and next day projections while serving the Defense Information Systems Mobility team. • Directed and oversaw daily duties of Central Control Cell team of 3, Navy personnel . • Served as the liaison for Central Control Cell to various departments such as Imaging, Provisioning, Quality Control and Shipping to guarantee all government entities were on the same page in order to meet the COVID-19 mission.• Contributed to the successful completion of 650 SECRET laptops being provisioned for government agencies further advancing classified government communication during the COVID-19 pandemic. • Responsible for MiFi-Configuration for DoD SECRET laptops ensuring SECRET laptops were able to access the National Security Agency’s network.• Troubleshoot various SECRET laptop issues prior to staff issuance; identify potential problems and suggest solutions to Executive staff to reduce device re-provisions. • Trained incoming service members on the policy and procedures of the Central Control Cell to ensure government compliance was met.

• Provide application support by configuring classified IT infrastructure on government devices to avoid unauthorized disclosure of government information • Imaging Department of Defense classified laptops with SECRET software to ensure government compliance• Running Command Prompt and PowerShell Admin scripts for application installation and security configuration• Configure VPN script credentials on host operating systems • Responsible for the installation of Dell encryption software • Use SCCM to configure classified devices for encryption • Manage a Secure Mobile Device portfolio valued at over $10M • Collaborate with Senior Government Officials to develop Department of Defense secure mobile solutions • Oversee a globally dispersed team of 44 personnel • Meet 100% of deadlines and project goals, resulting in additional business development and increased project scope • Managed the acquisition, deployment, tracking, security, and final disposition of IT assets for Defense Information Systems Agency (DISA). • Managed Defense Information Systems Agency (DISA) funded laptops, tablets, and phones across 6 edge sites to include the continental United States (CONUS) and outside the continental United States (OCONUS) locations. • Maintained and managed record maintenance, database inputs and daily reporting to DISA Branch Chief and contracting Project Manager. • Developed device output trackers and asset control processes to monitor accountability identification, queue management and vendor contracts. • Safeguarded the security, compliance, development and maintenance of Secure Mobility policies and processes. • Managed customer Engagement, while providing asset updates, supply training on Next Generation equipment, and issue resolution.• Managed customer support ticket submissions through ITSM system. • Oversaw the daily operations of four (4) asset control contractors in high-volume tech environment.

Bachelor Of Applied Science - Basc, Computer And Information Systems

Activities and Societies: National Honor Society - 3.7 GPA

Master Of Science - Ms, Computer Science