Brittany Murray Email & Phone Number

Provides support groups, education and awareness and coping skills for those suffering with mental illness.

Pompton Lakes, Nj

• Drive operations to achieve profitability, employee retention, and guest service objectives. • Collaborate with senior management teams to develop KPIs and monitor team performances. • Standardized training that ensured uniformity within service and customer satisfaction.• Increased staff performance by 25% and grew referrals and walk-in business.

New Jersey, United States

• Conducted crisis intervention strategies for up to 25 callers experiencing emotional crises, per day. • Composed clinical notes during calls, accurately documenting all client interactions. • Communicated services and served as a link for people in need, available to the community.• Employed active listening and collaborative issue resolution skills to connect with clients to ascertain and address concerns.• Utilized the referral database to provide a wide scope of assistance to callers seeking professional services.

Morris Plains, New Jersey, United States

• Completed 450 hours of one-on-one case management opportunities providing support, guidance, and advocacy to clients. • Managed cases, completed agency research, and provided referrals all while developing relationships with clients. • Supported a diverse client population with a broad spectrum of needs.• Restructured transitional living program for homeless families in need of mental health and behavior management services.• Aided clients in obtaining community benefits, referrals, and required resources for mental health, housing, shelter, food, and clothing.• Synthesized and applied known social work theories, skills, and clinical writing expertise to support all clients accurately and efficiently.

Whippany, New Jersey, United States

• Directed the full life cycle of operations for two high-volume client programs. • Led a team of six in the execution of project deliverables while targeting new opportunities to increase output production; additionally directed ten internal personnel, contractors, and vendors. • Directed project spending, identifying cost mitigation strategies, designing projection plans, and creating financial reports.• Targeted resources and support strategies that drove projects to meet objectives. • Introduced short- and long-term timelines that supported teams in meeting benchmarks.• Composed and presented executive presentations and reports that supported project evaluation and advanced process improvement initiatives.

Mahwah, Nj

• Mobilized workload operations for 10+ team members, driving streamlined initiatives that increased output. • Orchestrated efforts to cross-train 15+ colleagues that advanced program efficiency across multiple programs. • Cross-collaborated with sales teams and vendors to establish compliance with financial standards.• Deployed project management techniques that achieved 95% program accuracy in 100+ programs weekly.• Cultivated a positive team environment through active encouragement, ongoing coaching, and mentorship that produced a collaborative team and engaged individuals.

New York, Ny

• Executed marketing projects and events with a total budget value of $300K+ and 300+ attendees. • Built a client database of 200+ programs, establishing more functionality for clients and systemized internal accessibility.• Initiated 25% of new strategic ideas for Celgene's new product.• Developed open channels of communication with legacy clients that built ongoing trust and support.

Master'S Degree, Clinical/Medical Social Work, 3.7

Master Of Business Administration (M.B.A.), Business Administration And Management, General, Graduate

Activities and Societies: Honors Society- 3.9/4.0

Bachelor Of Arts (Ba), Chemistry, Undergraduate-Ba

Activities and Societies: -Member of Chemistry Club -On and off campus related chemistry projects -Community InvolvementOrganic.