Brittany J. Email & Phone Number

Redmond, Wa, Us

San Francisco, California, Us

Reported to the VP of Talent Acquisition, leading a global function spanning Industry, Executive, and Emerging Talent initiatives. Oversaw strategy, programs, operations, and coordination across global talent functions, driving high-impact initiatives that elevated stakeholder experiences and enhanced operational efficiency. Led and mentored a team of ICs and managers, spearheading transformational changes to optimize tools, processes, and inclusive recruiting practices. Drove systemic changes in Dropbox's hiring culture to promote engagement, fairness, and structured processes, resulting in a more inclusive and efficient recruiting process that attracted and retained top talent.

Seattle, Wa, Us

Oversaw global programs for Amazon and AWS Executive and Specialty Recruiting, focusing on senior leadership and niche specialized roles. Managed OKRs and KPIs for these functions, contributing to the development of MBRs and QBRs for global stakeholders across all business units. Delivered scalable solutions to enhance team efficiency, effectiveness, and operational excellence, optimizing processes to improve recruitment outcomes and the candidate experience.

Hawthorne, California, Us

Led recruiting operations and programs at SpaceX, reporting to the VP of HR and Head of Talent Acquisition. Drove strategic initiatives to support the company’s rapid growth, handling over 5,000 hires and 275% company expansion. Selected accomplishments include:- Implemented Greenhouse ATS, redesigned the career site, and streamlined the application process, significantly improving the candidate experience and operational efficiency.- Improved compliance by 90% through audits, data integrity efforts, and custom-built dashboards for team accountability.- Developed and led a contingent labor program, reducing time-to-hire by 7 days and optimizing approval processes.- Collaborated with HRIS to integrate our ATS with Workday, improving data management and reporting for recruiting teams.

Hawthorne, California, Us

Managed recruiting programs and operations at SpaceX, optimizing processes to increase team efficiency by 75% and accelerate hiring for senior leadership and niche roles. Selected accomplishments include:- Streamlined requisition approvals, optimized Jobvite ATS, and improved workflows for both recruiters and candidates.- Reorganized and improved the employee referral program, driving 400+ hires annually through better engagement and process improvements.- Developed talent attraction assets and led key programs, including the Interns and Military Transition Program, building diverse and high-quality talent pipelines.

Hawthorne, California, Us

Coordinated end-to-end recruitment processes at SpaceX, ensuring a seamless experience for candidates while optimizing internal workflows. Selected accomplishments include:- Managed candidate scheduling and interview coordination, working directly with candidates to ensure smooth interactions, including with executive leadership.- Acted as a key point of contact for candidates, ensuring effective communication and a positive experience throughout the interview process.- Streamlined recruitment processes, improving operational efficiency and team effectiveness.

El Segundo, Ca, Us

Led customer experience and operations for Roozt.com, a growing e-commerce startup, building and scaling infrastructure to support its expansion. Selected accomplishments include:- Built and scaled the customer service infrastructure, implementing email management software, an automated phone system, a CRM tool, and a self-service help center.- Developed and tracked key performance metrics (NPS, resolution rates, customer retention), identifying areas for improvement and driving initiatives aligned with the company’s mission of promoting socially responsible products.- Negotiated and managed third-party vendor relationships, overseeing logistics for warehouse operations and ensuring smooth delivery of products and services, contributing to $250K in revenue.About the Company: Roozt.com was an online social commerce platform that allowed users to shop for fashion-forward products that make a difference while fundraising for their favorite causes.

Produced and managed events for JNB Marketing & Events, coordinating logistics and speaker engagements for large-scale conferences.- Produced 35+ events for Social Media Week Los Angeles, coordinating logistics, schedules, and speaker engagements across a multi-day conference with 160+ executive-level speakers.- Managed a team of 20+ staff, production assistants, and volunteers, ensuring seamless event execution and overseeing pre/post-production logistics.What is Social Media Week? Social Media Week is one of the world’s most unique global platforms, offering a series of interconnected activities and conversations on emerging trends in social and mobile media. http://socialmediaweek.org/losangeles/

Studio City, California, Us

Supported the Publicity team at Hallmark Channel, assisting in the promotion of original movies and enhancing the brand’s media presence. Key responsibilities included crafting pitch materials, writing captions, and preparing press packets for new movie releases. I also managed media outreach and maintained up-to-date production and publicity data for ongoing campaigns.

Assisted the President with sponsorship outreach, project bidding, and on-site event production for various marketing and media events. Managed and updated the company’s digital presence, including the website and social media platforms such as Facebook and Twitter, to enhance engagement and promote event-related content.

Provided general office support and administrative assistance, while also analyzing market data to support project managers in bidding for construction projects. Maintained communication with subcontractors and suppliers to ensure project timelines and requirements were met.