Brittany Ricks Email & Phone Number

Salt Lake City, UT, US

Salt Lake City Metropolitan Area

- Established an insurance appeal program for denied laboratory claims, analyzed outcomes and reimbursement trends to optimize workflow, and created internal protocols and training documentation- Collaborated with a variety of key stakeholders including revenue cycle management, quality assurance, research and development, and clinical practice- Researched.

Salt Lake City Metropolitan Area

- Monitored the full product pipeline and managed a team of appeal strategists developing argumentative strategies to effectively refute insurance denials- Performed audits and conducted interdepartmental trainings on best practices and process improvements

Salt Lake City Metropolitan Area

- Developed argumentative strategies, gathered supporting evidence, and prepared cases for further appeal work- Analyzed patterns in denial rationale, appeal outcomes, and industry trends to anticipate new denials and develop creative and adaptive solutions- Communicated with internal and external stakeholders including, clients, health care providers, and.

Salt Lake City Metropolitan Area

- Managed day-to-day department workflow, proofread letters, monitored team workload, fielded questions, and facilitated weekly team meetings- Trained new hires and coached writers to improve logical flow, grammar, and style consistent with internal style guides and document control protocols- Researched special topics and presented findings to colleagues.

Salt Lake City Metropolitan Area

- Drafted over 1,00 formal appeal letters to assist clients in obtaining insurance reimbursement- Collaborated with internal departments to ensure that the most compelling evidence available is used to support the arguments presented in the appeal- Proposed improvement initiatives and facilitated implementation (e.g., developed an internal style guide).

Salt Lake City Metropolitan Area

- Facilitated over 250 client relations including both point-of-sale and payroll accounts- Managed payroll accounts including processing payrolls, setting up direct deposits, and handling payroll tax filings and payments for clients in 12 different states- Created a client database consolidating and organizing existing systems for sustainable growth.

Provo, Utah

- Evaluated over 30 submissions, made publication recommendations to the editor-in-chief, and worked with a team to edit, typeset, and copyedit editions of Aporia semiannually - Guided assigned authors through the publication process and worked with each one-on-one to edit essays by suggesting improvements to argumentation, organization, grammar, and style

Provo, Utah

- Lead class meetings, introduced lecturers, took attendance, and provided technical assistance- Prepared feedback on weekly assignments and acted as a liaison between students and the professor to address concerns for about twenty-five students each semester

Provo, Utah

- Promoted an atmosphere of healing by provided a safe, welcoming space for patients and families- Collaborated with a team of housekeepers from various backgrounds to efficiently meet the needs of the hospital and ensure compliance with health and safety regulations

Provo, Utah

- Prepared, delivered, proctored tests, as well as consistently providing a positive testing experience for thousands of students each semester

Bachelor Of Arts (B.A.), Philosophy And Political Science, 3.5

Activities and Societies: BYU's Philosophy Club (Women's Representative, Vice President, and President) Minor in Logic and University Honors

High School Diploma Of Merit, 3.90

Activities and Societies: National Honor Society, Utah Sterling Scholars