Brittany Schmidt Email & Phone Number

Remote

Milwaukee, WI

• Provide excellent customer service and maintaining poise in a fast-paced environment
• Possess a fantastic memory and listening skills, resulting in accurate order placement
• Developed close relationships with customers resulting in regular repeated business
• Responsible for invoices of large sale transactions
• Assist in training new staff on company policies, menu items and proper serving techniques
• Promote restaurant at public events

• Manage day-to-day operations including but not limited to, requisition implementation and management, troubleshooting and problem resolution regarding system access, nonemployee issues/conflicts, payroll.
• Serve as main POC for all stakeholders within the assigned locations.
• Create and conduct census reports on hire population, open orders/positions available, contract extensions.
• Implement and train on new procedures and software.
• Maintain and build new relationships with frequent communication, ensuring an understanding of the clients required skills, competencies and knowledge to successfully relay to supplier/sub vendor for optimal candidate.

Milwaukee, WI

• Led and significantly aided in the implementation of several outsourcing projects; CORE MSP contingent labor staffing onboarding and compliance process, Manpower NA Unemployment and WOTC process, and Remote i9 Field.
• Traveled to Mumbai, India to support the go-live of outsourcing projects
• Primary contact for Onboarding and FAS teams’ inquiries related to MP/Client operation and compliance policies
• Collaborated with executives and offshore partners on developing SLAs, KPIs and SOPs related to the due diligence of MP and Client processes
• Organize, prepare and conduct monthly audit reviews, presenting comprehensive reports to internal/external leadership and compliance team, ensuring adherence to contractual performance and governance agreements..
• Coordinated weekly meetings for internal/external teams, including teleconferences, video-conferences, interacting with all levels of management to build working relationships, promoting an environment of continuous.

Milwaukee, WI

• Led a team of 15 with a client portfolio of 20-30 National Accounts.
• Developed and implemented an associate engagement, retention and redeployment program for CORE MSP Associate Management team, building stronger relationships with associates and MSPs, resulting in a consistent lower.
• Work with new and existing clients on incoming projects to determine staffing needs and create process plans to meet needs in a cost effective and efficient manner.
• Conduct audits to ensure team upholds compliance of Manpower and Client requirements as well as State and Federal regulations.
• Setting team expectation of having frequent communication with MSPs regarding associates onboarding progress, performance and project progress. Timely response to client inquiries, identifying and assessing client.
• Provide guidance and support with associate issues and conflicts. When necessary, conducting interviews with clients, HR, and manpower associate witnesses to establish and verify case information. Effectively and.

Milwaukee, WI

• In addition to the job duties of Recruiting Coordinator
• Mentored and guided employees ensuring all were trained in process knowledge and capable of performing assigned duties.
• Document processes for multiple online tools, including client exceptions, maintaining historical records by documenting system changes and revisions.
• Analyze and distribute daily activity reporting to team, ensuring proper workload balance between coordinators to provide optimal service.
• Implement new accounts and processes within the team
• Performed internal audits to confirm compliant assignment starts. Collaborated with compliance team on external audits, providing requested compliance documentations by set deadline, delivering progress as well as.

Milwaukee, WI

• Responsible for independently managing the onboarding process of 60-100+ new hires daily, across a portfolio of 10-15 complex and high priority contracts, ensuring the best experience for both the associate and.
• Proficiently initiates, collects, manages, and evaluates documentation related to compliance, including but not limited to internal/external onboarding paperwork, background and drug screening, fingerprinting, health.
• Accurately maintained all candidate processing updates within applicant tracking system, onboarding system, VMS tool, background vendor system, and team tracking spreadsheet. Advising recruiters and clients of any.
• Ensure accuracy and confidentiality of candidate records in systems and tools to policy standards.
• Communicate with candidates daily to request information and ensure timely completion of onboarding paperwork to meet client deadlines.
• Manage associates on assignment, analyzing and resolving employment related issues including but not limited to performance, rate changes, benefits, timekeeping systems, payroll, providing appropriate solutions and.

Milwaukee, WI

• Provide administrative and data entry support to National Accounts and Operations in North America.
• Ensured timely and accurate processing of VMS notifications related to order, candidate and assignment updates.
• Collaboration with field offices and internal departments to meet client needs and help resolve issues in a timely manner.
• Selected to complete various projects updating Manpower's internal systems, ensuring compliance with order statuses, candidate assignments and client profiles.
• Worked in a high volume, fast paced environment to meet daily SLA.
• Knowledge of navigating around 40 VMS online tools along with two internal Manpower systems.

Shorewood, WI

• Managed daily store operations in accordance with company policy
• Handled sale transactions and returns
• Balanced cash drawers and credit sales
• Managed work flow and tasks of employees
• Trained new hires and employees promoted to a manager position
• Provided fast and friendly service, ensured product quality and customer satisfaction