Specialize in contingent workforce management. Payroll. U.S. and Canadian staffing and placement management. HR outsourcing Contingent labor management systems. 1099 compliance and screening. I work to ensure client satisfaction with our service and often the primary point of contact for my designated clients, fielding client inquiries and resolving customer complaints. E-Verify certified and trained on various Vendor Management Systems.Duties and Responsibilities include:• 1099 and Corp to Corp compliance screenings, on-boarding and payment• Managing statement of work, purchase order process and invoicing for Vendors.• Answering all incoming phone calls and emails from clients and employees during business hours.• Researching answers to client and employee questions regarding all aspects of payroll and labor laws• Preparing client contract revisions/additions as appropriate• Communicate appropriate account activity or issues to Sales for effective account management• Monitoring payroll reports to insure all employees are paid weekly• Preparing new employee packages electronically.• Signing up new employees, either electronically, in person or via phone/fax• Preparing and maintaining employee Personnel Files (P-files)• Researching potential terminations, notifying employees of terminations and processing necessary paperwork• Ensuring final paychecks are issued within state labor law parameters• Attend CA Labor Law Training annually and Harassment Training every two years• Ensuring all changes to rate of pay are processed promptly and correctly documented• CSM is also responsible for developing opportunities for revenue growth through relationship building

Duties and responsibilities include:• Study labor laws and administer plan to compliantly pay all current workers and new hires• Oversee/manage staff: Maintain human resource staff job results by planning, monitoring, and appraising job results.• Recommending, planning, and implementing pay structure revisions• Ensures planning, monitoring, and appraisal of employee work results. Scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.• Contributes to team effort by accomplishing related results as needed.• Prepare academic projections and school transcripts• Administering CAT10 and PSAT testing• Prepare and conduct parent and staff meetings• Student counseling and college prep• Setting up and maintaining the school database management system• Ordering curriculum• Planning, scheduling and purchasing for the school

* Being accountable and responsible for all aspects of quality service for clients * Providing accurate information for payroll and tax-related issues * Resolving client concerns relating to payroll related questions and systems issues * Accurate and timely processing of weekly, bi-weekly and monthly payroll. * Participating in designated client calling and other retention oriented programs * Keeping abreast of the Company’s services, system and software changes, and changes in wage and tax law * Recognizing when an issue must be escalated to another area for resolution * Continue to work with client until it is determined that client clearly understands the solution provided * Calling clients on a proactive basis to ensure; o Customer satisfaction and retention o That current product features are being utilized and understood * Maintained a team orientation in dealing with fellow associates * Provides quality service