Brittany Mullen is a Senior Director, Global Customer Engagement at Genesys. She possess expertise in social media, salesforce.com, content management, account management, sales and 24 more skills. Colleagues describe her as "Brittany is everything you could ask for in a leader. She leads through empowerment and encourages any attempt at innovation and creativity. She never questions "why"? with a fear of failure but "why not?" with a hope for success. She leads with clarity and transparency at times when doing so is easy and even more so when it's not. She attacks both work and life head on with integrity and grace and sets a shining example for us all to do the same. Attentive and empathetic with her people, diligent and precise with her own work. Every collaboration is effortless, every issue is resolved and every conversation is a pleasure. And all this from over 4,500 miles across the ocean, in a virtual world? One of the absolute very best in our industry and beyond. To quote Michael Scott - “The only time I set the bar low is for limbo" and that bar doesn't get much higher once it's been set by Brit." and "Brittany held a Senior Social Analytics and Project Manager position on a consulting team that I manage at Oracle. While in that role, Brittany also officially supervised three dotted-line reports. Brittany contributed to social media analytical reporting for customers such as General Motors, Dr. Pepper Snapple Group, Southwest, and Frito-Lay. Additionally, Brittany always looked for ways to improve our group's consulting offerings, our procedures, and our team dynamics. She's a natural leader and demonstrates amazing motivation and emotional intelligence. I loved having Brittany on the team and would jump at the opportunity to work with her again. She thrives in a challenging and fast-paced environment and would be an invaluable contributor to any team."