Brittney Nelson Email & Phone Number

Tucson, Az, Us

Idaho Falls, Idaho, United States

•Direct employee tasks to manage the flow of business and maintain productivity. Coordinate 20 – 40 employee breaks, lunches, and side tasks. Direct staffing adjustments to and from the frontend.•Deliver lock-up merchandise, provide price overrides, approve checks, and investigate system flags on memberships. Coordinate with pharmacy, optical, and membership to provide register override authorization.•Assist members with questions and problems regarding merchandise, membership, payment, and service. •Observe employee performance and track employee errors. Provide training, encouragement, and feedback.•Reconcile member door audits, perform returned merchandise audits, and assist in semi-annual warehouse inventory audit. •Manage distribution of register funds during store opening and closing. •Compile and submit the end of day reports including sales, department performance, and program performance.

Idaho Falls

•Approved for the Supervisor in Training program within 5 months of employment.•Cross trained in 8 different departments, Deli, Bakery, Merchandizing, Maintenance, Membership, Returns, Member service, and Gas station. •Proficient in the use of the operating system AS400.

Tucson, Arizona, United States

• Spearheaded, created and published multiple learning resources to increase team collaboration and facilitate sharing of knowledge by HR associates on a shared platform. • Mentor junior team member and interns. Shadowed by HR intern.• Self-taught on multiple platforms.• Reconcile and audit 450 to 600 weekly payroll timecards.• Update HRIS (Kronos and Oracle) with new hire shifts, payment and accrual information. Also update PTO, accruals and pay for associates transferring to new departments.• Run and analyze reports, correct punches, enter VTO, PTO, OT, schedule changes and payment adjustments.• Open and update personnel files with new hire paperwork, associate status reports and termination paperwork. Process 10-30 associates per week in and out of the system.• Audit personnel files for appropriate I-9 and Authorization to Work documents, Audit timecards for excessive absenteeism or failure to report• Distribute employee paychecks, collect I-9 documentation, prepare termination paperwork, process terminations.• Monitor and update workplace health and safety information. Clear associates to return from COVID leave per company guidelines and policies. Maintain department call out line. Update associate sick and no-fault time.• Assist associates in setting up ADP and ESS accounts. Assist union with information requests.

Tucson, Arizona, United States

• Promoted to Human Resources after only 3 weeks with company.• Spearheaded and produced job-specific training document of 3-4 pages to speed up onboarding of new warehouse employees. New hires using this document completed their training 30% faster and performed with greater accuracy and efficiency. • Maintained high standards of productivity and quality in the ticketing department through close adherence to engineered standards. • Mastered and highly competent in merchandise flow processes as well as receiving, processing and shipping as related to HomeGoods stores.• Maintained workstation and departmental cleanliness. Reduced shrink by employing best practices. Strictly adhered to safely policies and procedures. Maintained high levels of honesty and integrity.

• Taught 25-minute long, full-immersion, 1-on-1 English language classes for non-English speaking students aged 6-18 in an online classroom.• Monitored student safety, resolved questions and conflicts, and provided customer service.• Learned about Chinese culture, families and lifestyles.

• Facilitated pet adoptions via the HSSAZ database.• Created animal and adopter profiles. Protected adopter confidentiality. Maintained and updated files.• Screened and interviewed potential adopters.• Compiled and provided end of month shelter statistics for management.• Promoted retail sales, operated cash register, counted inventory, reconciled QuickBooks at end of day, handled cash.• Provided office assistance: filed documents, made copies, answered phones, scheduled appointments, sent faxes, maintained department mail/email.• Maintained cleanliness of retail and animal holding areas.