Brittany Ott Email & Phone Number

Main role is to serve as a marketing liaison to the Principal and President of Americas Professional Services, facilitating growth and securing business through various activities such as proposals, campaigns, email marketing, website content, social media, written articles, press, advertising, events, and pitch presentations. Additionally, provide marketing support to a team of 300 professionals across the Americas who offer Project Management, Valuation, and Consulting services. Utilize… Show more Main role is to serve as a marketing liaison to the Principal and President of Americas Professional Services, facilitating growth and securing business through various activities such as proposals, campaigns, email marketing, website content, social media, written articles, press, advertising, events, and pitch presentations. Additionally, provide marketing support to a team of 300 professionals across the Americas who offer Project Management, Valuation, and Consulting services. Utilize HubSpot to track lead generation, projected revenue and client touchpoints. Excel in high-pressure situations and maintain composure, focusing on the task at hand. Practice strong ability to multitask and handle multiple responsibilities related to internal and external communication efforts. In constant communication with executives, leadership, and business development professionals, supporting their needs and initiatives while sharing best practices related to brand, marketing and communication. Collaborate with professionals worldwide to secure global mandates. Nominated to participate in a week-long leadership training with 100 other colleagues called Leadership Pathways (2022). Awarded Above and Beyond Award to recognize exceptional work and dedication (2023 and 2024). Show less

Served as a Marketing Coordinator for Avison Young, a global commercial real estate company, leading all marketing efforts of the Philadelphia Project Management service line including website updates, creating content and designing newsletters, proposals, presentations, emails, direct mailers and more. Also coordinated and gathered information for other company-wide initiatives involving Project Management.

Created informational messages to build social media presence, enhance internal communication within departments and increase external communication with HOA stakeholders (4,000+ owners/renters). Fostered relationships and coordinated events with township officials, outside agencies and organizations. Helped build a website for automation of processes and services.

Served as Manager of two departments and oversaw a team of 12 customer-facing, Member Services Representatives; aligned Community Rules & Regulations with streamlined procedures; scheduled, managed and evaluated Member Services Representatives; provided guidance to Member Services Supervisors; created training material; handled customer complaints and requests; created a welcoming Member and Guest experience; and automated processing of guests, renters, vehicles, member information/requests… Show more Served as Manager of two departments and oversaw a team of 12 customer-facing, Member Services Representatives; aligned Community Rules & Regulations with streamlined procedures; scheduled, managed and evaluated Member Services Representatives; provided guidance to Member Services Supervisors; created training material; handled customer complaints and requests; created a welcoming Member and Guest experience; and automated processing of guests, renters, vehicles, member information/requests. **Also performed all duties under Communications Marketing Specialist job description** Show less

Pocono Lake, Pa

Managed website (update menu/page content, HTML forms, documents, homes/lots for sale, classifieds, e-mail address book, events calendar, announcements, photo albums, etc.)​Collaborated with Accounting Department to launch new online payment/purchase options for membersTranslated subject matter into concrete design for newsletters, promotional materials, TV Channel, and e-mail blasts and solicit advertising for print publicationsGenerated over $20,000 through… Show more Managed website (update menu/page content, HTML forms, documents, homes/lots for sale, classifieds, e-mail address book, events calendar, announcements, photo albums, etc.)​Collaborated with Accounting Department to launch new online payment/purchase options for membersTranslated subject matter into concrete design for newsletters, promotional materials, TV Channel, and e-mail blasts and solicit advertising for print publicationsGenerated over $20,000 through advertisement creation and inclusion in newsletters, mass emails and on websiteEnhanced online presence by initiating promotional video creation for addition to YouTubeRe-designed website with new look, functionality and new graphics (www.arrowheadca.org)​​Introduced a new live webcam on the website and served as project leaderInitiated and maintained valuable relationships with local journalists, advertising companies, computer programmers and video production companiesUpdated digital sign boards using ML Poster, and update TV Channel using Aavelin Composer incorporating graphics created with Photoshop​Operated community contact e-mail account and direct incoming e-mails to correct personnel or department​Managed all launch activities and send e-mail blasts about new Rules and Regulations, Community Administrative News, Committee News, Board of Directors News, Recreational Activities and Community Events​Created and unified Arrowhead's brand using design themes, fonts, and a color palate for a more professional look​Created and disseminated Long Range Planning survey using surveymonkey.com (received 1,224 responses—highest survey response in Arrowhead history)​Photographed and promoted main events Show less

Bachelor Of Arts (B.A.), Communication And Media Studies

Activities and Societies: Liaison between BWA and PRSSA, Lambda Pi Eta - National Communication Association's honor society

Communication And Media Studies

Activities and Societies: PRSSA