Brian Wagner Email & Phone Number

Fort Mill, Sc, Us

Lawrence, Massachusetts, United States

Key Contributions:• Aruba Wireless Deployment. Replaced existing wireless solution with 39 Aruba access points. Utilized NPS for certificate based authentication of end user workstations• Replaced existing Cisco Firepower firewall with Fortinet Fortigate HA Pair.• Assisted in the deployment of Elastic Cloud SIEM for logging and security awareness.

Lowell, Ma

Full-time Windows and VMware administrator. Responsible for maintaining the internal infrastructure while working to improve processes.Key Contributions:• Redesigned the Veeam Backup infrastructure in order to gain additional efficiency and reliability.• Deployed and maintain the ExaGrid environment for replication and disaster recovery. • Assisted in the deployment of new Brocade core switches, moving internal devices to the new environment.• Assisted with the internal upgrades to vSphere 6.5 and vCloud Director 9.5• Designed and implemented an internal Docker and Kubernetes environment for a more unified and consistent development life-cycle.

Tewksbury, Ma

Hired as a full-time cloud engineer to design and build the multi-tenant cloud offering. Oversaw the day to day operation of the internal and cloud infrastructure. Responsibilities included maintaining the core infrastructure to provide reliable, secure services to the internal and external customer base. Enhance the infrastructure with an emphasis on availability, reliability and scalability.Key Contributions:• Designed, deployed and maintained a multi-tenant hybrid cloud environment utilizing the VMware vSphere suite for high availability. • Deployed and maintained the Hosted Exchange offering to be a secure, highly available, multi-tenant SaaS product. • Configured and maintain HP/Dell Blade Systems, Dell & Cisco Switches, SonicWall & Fortinet Firewalls to provide up-time, reliability and security of client data. • Sized and maintained the various shared storage platforms totaling over 1.5 PB utilizing various fiber and iSCSI connected disk arrays. The primary storage was Dell Compellent and Infinidat. • Implemented Zerto replication across multiple datacenters for internal and customer replication. Responsibilities included new client on-boarding, troubleshooting and maintaining client SLAs. • Provided tier four support for internal and external technical issues, mentored junior team members and participated in the pager rotation for off hours escalations.

Houston, Tx

I was assigned to one of the companies largest clients as on on-site System Administrator. I mentored junior staff to reduce service level agreements. The main goal was to increase overall infrastructure security while developing a highly available infrastructure. During my tenure at the client we decreased operating expenses by virtualizing a large percentage of the physical servers.Key Contributions:• Implemented and administered VMware vSphere server cluster to reduce physical hardware, provide for high availability, and decrease operating expenses. • Performing storage administration of multiple EMC disk arrays ensuring data availability, reliability and business continuance. • Virtualized and combined server roles to reduce the environment of approximately eighty physical servers to less than fifteen. • Implementing security policies to comply with PCI standards while working with individual departments to incorporate new policies into the workplace.• Administration of Active Directory, Microsoft Exchange, Operations Manager, Configurations Manager, Symantec Antivirus, IIS, and SQL Servers.

Chelmsford, Ma \ Houston, Tx

Initially hired as a Desktop Support Engineer I was promoted to System Administrator. I was promoted to Divisional IT Manager in the New England Division overseeing a team of four senior level System and Network engineers. I relocated to the Houston Region and promoted to Senior Manager. In this role I oversaw a staff of nine employees tasked with maintaining the regional infrastructure. Key Contributions:• Deployed Active Directory into the New England Region easing management of over 5,000 users and 4,500 workstations. Utilized GPOs to streamline operations and reduce support calls.• Pioneered server virtualization in the company utilizing the VMware ESX suite installed on HP Blade servers to reduce the physical footprint. • Architected the first regional shared storage area network consisting of EMC disk arrays and Brocade/Cisco fiber switches. This environment served the VMware ESX farm as well as several SQL and Oracle databases. • Oversaw the system integration of Susquehanna Communications, Adelphia Communication and Time Warner acquisitions into the Division.• Divisional Single Point of Contact for Active Directory, Microsoft Exchange and information system security.

Burlington, Ma

Worked in a highly productive team environment providing corporate infrastructure and network support in order to maintain a high level end user experience. I participated in the on-call rotation in order to provide a quick resolution to high level end user issues.

Tewksbury, Ma

Originally hired to perform phone support on the end user computing group. I assisted in the development of the first company wide intranet used to act a a knowledge base for engineers. I was quickly promoted to a junior system administrator to oversee the departmental server farm.