Patrick B. Email & Phone Number

Baltimore, Maryland, United States

- Championed cybersecurity initiatives within company and IT Department- Promoted system resiliency and reliability by implementing the following projects:-- Planned and migrated physical servers to virtual servers on vSphere platform-- Deployed Zerto Disaster Recovery as-a-service (DRaaS) tool to replicate VMs to a 3rd party provider reducing the need for a dedicated physical warm site and reduced full recovery time from days to hours-- Planned, Deployed and Migrated line of business databases from SQL Server 2012 to 2016- Improved company security posture by doing the following: -- Researched and implemented a Next-Gen Antivirus (A/V) and Endpoint Detection Response (EDR) solution to deploy to endpoints-- Researched and Implemented cloud-based security tool for DNS security to protect against malicious domains and to add a layer of security to remote devices outside of the firewall-- Applied principle of least privilege to Active Directory and SQL Server logins to reduce blast radius if a non-admin account was ever compromised-- Utilized Group Policy (GPO) to apply security best practices for enabling UAC prompts, application allow listing and blocking scripts-- Increased employee security awareness through the use of training videos and routine phishing test campaigns while keeping our company risk score below (good) the industry average-- Automated system tasks by creating PowerShell scripts to look for unpatched servers, users that haven’t logged in recently, changing saved credentials for scheduled tasks-- Used Nessus Community Edition and nmap to find vulnerabilities and do a risk analysis to see which patches needed to be applied

Baltimore, Md

- Plan, test, schedule migration from SQL Server 2005 to SQL Server 2012- Configured/Monitor off site log shipping to meet 15 minute data loss per company RPO (Recovery Point Objective)- Migrated Web Server to Windows Server 2012 R2 / IIS 8.5. Used command line migration tool to copy site permissions and data. Configured internal test environment for developers to ensure site/web service integrity- Assisted with migration to VoIP Phone System, train end-users, created script to deploy desktop application - Move into supervisor role to compliment company and IT Support team growth. Interview and provide recommendations for new hires to IT Director- Support business growth by moving fleet of mobile devices from legacy Windows Mobile to Ruggedized Android devices. Worked with developers to plan and design Android based barcode scanning app. Coordinated rollout of 450+ mobile scanner devices with IT Helpdesk staff- Migrated email accounts from POP3 to Hosted Exchange

Baltimore, Maryland Area

- Provide support to over 500+ end users for custom barcoding solution- Manage and track $750K worth of barcode scanning assets- Create technical documentation, train on software/hardware via webinar and in-person for new/high profile locations- Work with developers and customers on feature requests and bug fixes- Implement/Customize MDM solution to allow remote software deployment and support for cellular enabled mobile computers- Provide end user support for MS Office, Dynamics Great Plains, Logistics Management tools and custom apps/websites- Troubleshoot connectivity and printer issues for Windows Desktop users- Assist Network Admin in creating/deploying GPO policies to enhance domain security- Basic maintenance for internal websites/FTP on Windows Server/IIS- Manage/Support document management solution on CentOS Linux Server- Learned MS SQL syntax to create and run custom reports for IT staff and internal users- Work with DBA to enable SQL Server log shipping to disaster recovery site, continually test/document to ensure data is not corrupt