Brock Callander Email & Phone Number

Toronto, Ontario, Canada

As an Apple Authorized Reseller we empower our customer to maximize the full potential of Apple solutions.

Toronto, Ontario, Canada

Led training for carrier and commercial reseller partner business to business sales teams driving Apple adoption both virtually and in-personDrove advocacy and sales through hands on and soft skills workshops Build and led localized sales training to ensure the unique Canadian business landscape was representedCommunicated strategy for the business market.

Toronto

Drive strategic use of company resources and maximize shareholder value by leveraging internal resourcesPro-actively find opportunities to reduce networking expenses driving positive financial impactEstablished as the single point of contact and subject matter expert for all internal network related requestsWork with internal and external stakeholders to.

Toronto

Led the development team with innovative enhancements to salesforce.comManaged program to and lead enhancements to CRM for cold calling session including reporting to senior managementPresented to management and peers quarterly business review sessions Developed strong loyal customer base through active communication and account management Implemented both.

2235 Sheppard Ave East, Suite 600

Managed existing base of customers with an emphasis on exceptional customer service and prospected for net new businessLiaised with Service Delivery, Finance, Engineering and other various departments to ensure that customer implementations were successfulPresented to management and peers quarterly business review sessions Developed strong loyal customer.

Maintained an overall 45% sales closing ratio Created and successfully executed a campaign to supply devices and services to an undeveloped market segment achieving a 72% closing ratioPromoted from “Bronze” to “Silver” sales status within one year indicating an ability to learn quickly and produce sales that were above the averageWon annual team case.

Organized weekly schedule to ensure time efficiency and proper territory management Ensured excellent customer service to all customers in designated areaAchieved sales targets and expectations by increasing sales by 75% in an eight month periodDeveloped and expanded new relationships by weekly visits and probing for a better understanding of each.

North York, Ontario, Canada

Served as sales, marketing and operational leader Used problem solving skills to resolve customer service issues and retain clientsManaged inventory for the lighting departmentAcquired an extensive knowledge of both the hardware industry and product areas

Developed daily delivery schedule for local areaProvided on-site service and support Maintained a personal goal for timely service

Receiving & Pricing Assisted in the development of store layout of inventory related itemsManaged materials and inventoryAcquired an in-depth knowledge of products and their saleable attributes

B.Comm; Bachelor Of Commerce Degree, Marketing

Created and executed a detailed marketing plan for General Motors Canada Inc. as part of a Marketing Management Course

Business Administration, Marketing