Michael Brockett Email & Phone Number

Pittsburgh, PA, US

In addition to previous responsibilities, adopted staff and area management, helping to develop a high-performance workforce with complementary skills and competencies to fulfill the support needs of faculty. Leads strategic projects that aid in cultivating a deeper understanding of our faculty needs within the framework of their service to the school and.

In addition to previous responsibilities, became lead admin for the 10+ faculty and other academic staff of the Sloan EF&A Accounting Group. Responsible for managing the MIT Sloan Asia Conference in Accounting, a yearly conference held in China, as on-site coordinator responsible for managing sponsorship contracts, conference budget, and event planning..

Administrative assistant for MIT Sloan's Economics, Finance, and Accounting department. Managed financial and transactional data for the area's accounts, as well as assisting several faculty with general administrative tasks. Assisted in hiring several TA's and RA's, including international residents which required navigating visa issues. Hosted the weekly.

Served as first point of contact for students looking to verify or change their status through Registrar's Office. Worked in Banner ERP to process fundamental student changes (Changes of major/minor, student personal information changes, course withdrawals, academic reinstatements, etc.), and in National Student Clearinghouse to process transcript.

Initiated and completed two major projects under the supervision of the Director of Faculty Development, involving the use of historical information to generate digital databases— One tracking faculty pay based on a log of all courses taught within the department, and the other a transcribed database of student evaluations of faculty for every term during.

Storrs Mansfield, Connecticut

Assists professors and end users over the phone and in person with technological issues. Heavy focus on end user interactions. Specialized in human resources / customer service. Manages ticketing system, scheduling software, and Microsoft Office to properly book-keep and track issues.

Storrs Mansfield, Connecticut

First point of contact for Information Technology Services’ Business Office. Greeted clients and prepared meetings between them and office staff. Entered and tracked purchase orders from clients into online inventory management software, contacting and working with companies to fulfill client orders and ensure payment. Managed database of billing for.

Uncasville, Connecticut

Sales floor experience with engaging and interacting with customers to determine needs, and find products to meet those needs. Consulted with manager to determine daily sales goals, and worked using several initiatives to both generate customer traffic via direct-to-customer sales driving, and developing relationships with customers in order to influence.

Bachelor'S Degree, Psychology

Studied from 2015 - 2018 while working within the University. Graduated as valedictorian. Dean's list every attended semester.

Education record

Studied at Quinebaug Valley Community College part-time. Member of Psychology Club and GSA.