Hospitality
CurrentOversaw service quality and guest satisfaction. Responsible for handling cash and card payments.Informed customers on specials or deals to up sell products, tailored to guests needs.Effectively communicated between servers, kitchen and bar to finalize and create orders according to guest’s requests.Worked Individually and with team members to reach company service goals.Responsible for all server and bar duties including hosting, taking and serving food orders, alcoholic beverages and cleaning tables.Provided support to resolve a variety of concerns (product availability, menu questions and length ofwait) for customers.