Enrollment Counselor Specialist
CurrentResponsible for making calls to perspective students and staying on the hunt line to answer calls from potential or current students.Thoroughly informed perspective students on WGU policies, accurate information on our programs content, what to expect and requirements for state specific licensing information and examsAccurately document calls, student information, career goals, start dates, finical aid.Guided students through the whole process from perspective student to being enrolled by informing and giving students clear, specific instructions on what need and meeting deadlines.Walked Students through finical aid process, setting up accounts, transcripts and evaluations.Navigated escalations with perspective Students.Worked with students, asking open ended questions, to ensure the programs WGU offered would meet their goals and aspirations.Discussed student schedule to determine school, work, life balance.