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Brook B. Email & Phone Number

Engineering Enablement, Workforce Planning Senior Manager at Citi
Location: Dallas-Fort Worth Metroplex, United States, United States 6 work roles 4 schools
1 work email found @bibbyoffshore.com 1 phone found area 713 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email b****@bibbyoffshore.com
Direct phone (713) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Citi
Role
Engineering Enablement, Workforce Planning Senior Manager
Location
Dallas-Fort Worth Metroplex, United States, United States
Company size
10 employees

Who is Brook B.? Overview

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Quick answer

Brook B. is listed as Engineering Enablement, Workforce Planning Senior Manager at Citi, a company with 10 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at bibbyoffshore.com, phone signal with area code 713, and a matched LinkedIn profile for Brook B..

Brook B. previously worked as US Consumer Digital, Business Planning Senior Manager at Citi and Digital Marketing, Content Management Strategy & Delivery Manager at Citi. Brook B. holds Doctor Of Philosophy - Phd, Organizational Leadership from University Of Arizona.

Company email context

Email format at Citi

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*@bibbyoffshore.com
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Profile bio

About Brook B.

A dedicated and passionate thought leader with 15 years of experience, who excels at honing in on business goals and championing strategy that supports those goals.

Listed skills include Leadership, Enterprise Content Management, Content Management, Business Analysis, and 18 others.

Current workplace

Brook B.'s current company

Company context helps verify the profile and gives searchers a useful next step.

Citi
Citi
Engineering Enablement, Workforce Planning Senior Manager
Mumbai, Maharashtra
Website
citibank.com
Employees
10
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6 roles

Brook B. work experience

A career timeline built from the work history available for this profile.

Engineering Enablement, Workforce Planning Senior Manager

Current
Citi

New York, New York, US

Oct 2022 - Present

Us Consumer Digital, Business Planning Senior Manager

Citi

New York, New York, US

  • Direct management of $25MM departmental budget, consistently staying under a 3% variance.
  • Oversight of 20+ vendors, including participation in contract negotiations and responsibility for vendor compliance monitoring.
  • Support project prioritization and capacity management, committed to 60,000 hours annually.
  • Provide complex ad hoc reporting used by Senior Leaders to inform strategic decisions.
Oct 2017 - Oct 2022

Digital Marketing, Content Management Strategy & Delivery Manager

Citi

New York, New York, US

  • Manages a 40 person team responsible for content strategy, content development and CMS technical solutioning in support of digital delivery. This includes strategic roadmap planning, recruitment and mentoring of.
  • Directing the development of a content strategy and gaining buy-in to a content customization strategy that greatly reduced duplicate content.
  • Establishing content audit practices that improved ADA compliance and increased translation accuracy of Spanish language sites.
  • Enhancing CMS for business users and significantly decreasing CMS development efforts by collaborating with IT on next-gen digital platform POCs.
  • Delivering responsive internet and mobile redesigns that continually exceed goals, with significant lift on accounts booked, digital services usage and savings from paperless enrollments and online bill pay.
Jan 2012 - Oct 2017

Knowledge Management, Team Lead

Citi

New York, New York, US

  • Leads a geographically disbursed team of technical writers responsible for help content creation, working cross-functionally to gain content owner approvals, and performing regular content audits. This includes content.
  • Establishing a new content ownership and approval model resulting in significant duplicate content reduction.
  • Establishing a Community of Practice using a wiki site where cross-organizational technical writers share best practices, access up skills training and collaborate with cross-functional peers.
Sep 2010 - Jan 2012

Knowledge Management, Technical Writer

Citi

New York, New York, US

  • Worked with stakeholders to update and gain approvals on internal customer service help content.
  • Managed major content audit project, resulting in a 55% reduction of content.
  • Analyzed web analytics, collected focus group feedback and developed usability testing for internal help content, resulting in changes that reduced average call handle time by 03 seconds.
Jan 2006 - Aug 2010

Operations, Collector

Citi

New York, New York, US

Handles both outbound and inbound customer calls at all level of delinquencies and exclusively support Citi Retail Services’ partnership with The Home Depot. Major assignments include stints in several specialty departments with a wide-range of responsibilities, such as handling escalated calls, performing quality assurance and mentoring new employees.

Jun 2003 - Feb 2006
Team & coworkers

Colleagues at Citi

Other employees you can reach at citibank.com. View company contacts for 10 employees →

CM Catherine Mitchell Catherine Mitchell Colleague at CitiNew York, New York, United States, United States View → DS Daryl Slater Daryl Slater Colleague at CitiTarpon Springs, Florida, United States, United States View → IM Igor Mironchenko Igor Mironchenko Colleague at CitiNew York, New York, United States, United States View → DD David Deng David Deng Colleague at CitiMorganville, New Jersey, United States, United States View → AD Alyssa Devenbeck Alyssa Devenbeck Colleague at CitiTampa, Florida, United States, United States View → HM Hetal Majithia Hetal Majithia Colleague at CitiMumbai, Maharashtra, India, India View → SL Sagar Linge Sagar Linge Colleague at CitiPune, Maharashtra, India, India View → KP Krishnapriya P .V Krishnapriya P .V Colleague at CitiPune, Maharashtra, India, India View → AK Ambika Karki Chhetri Ambika Karki Chhetri Colleague at CitiShillong, Meghalaya, India, India View → NT Niralee Thakkar Niralee Thakkar Colleague at CitiNew York City Metropolitan Area, United States, United States View →
4 education records

Brook B. education

Doctor Of Philosophy - Phd, Organizational Leadership

University Of Arizona

M.A., Technical And Professional Communications

East Carolina University

B.A., English

East Tennessee State University

A.S., Secondary Education

Northeast State Technical Community College
FAQ

Frequently asked questions about Brook B.

Quick answers generated from the profile data available on this page.

What company does Brook B. work for?

Brook B. works for Citi.

What is Brook B.'s role at Citi?

Brook B. is listed as Engineering Enablement, Workforce Planning Senior Manager at Citi.

What is Brook B.'s email address?

AeroLeads has found 1 work email signal at @bibbyoffshore.com for Brook B. at Citi.

What is Brook B.'s phone number?

AeroLeads has found 1 phone signal(s) with area code 713 for Brook B. at Citi.

Where is Brook B. based?

Brook B. is based in Dallas-Fort Worth Metroplex, United States, United States while working with Citi.

What companies has Brook B. worked for?

Brook B. has worked for Citi.

Who are Brook B.'s colleagues at Citi?

Brook B.'s colleagues at Citi include Catherine Mitchell, Daryl Slater, Igor Mironchenko, David Deng, and Alyssa Devenbeck.

How can I contact Brook B.?

You can use AeroLeads to view verified contact signals for Brook B. at Citi, including work email, phone, and LinkedIn data when available.

What schools did Brook B. attend?

Brook B. holds Doctor Of Philosophy - Phd, Organizational Leadership from University Of Arizona.

What skills is Brook B. known for?

Brook B. is listed with skills including Leadership, Enterprise Content Management, Content Management, Business Analysis, Digital Marketing, Quality Assurance, Strategy, and Technical Writing.

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