Brooke Greene Email & Phone Number

Lehi, UT, US

Utah, United States

-Analyze current SaaS pricing strategies and help develop options to optimize revenue and profitability.-Use Excel and Tableau to develop analytical approaches to identify the potential impact of packaging and pricing changes.-Build Financial Forecasts and Models to propose different pricing strategies for new and existing products-Analyze historical and.

United States

• Forecast daily revenue, inventory shipments, transactions amount, and units sold three weeks in advance
• Used forecast to allocate labor for over 60 employees each day
• Oversaw and was responsible for the hiring and onboarding processes
• Managed payroll for the entire team, including leadership, by controlling the number of labor hours earned each day and the number of lab hours spent

• Increased customer service KPI’s significantly by creating a team plan with personalized metrics for each employee to track results through detailed analytics
• Motivated and supported employees to increase YTD satisfaction rate from 80% to 90% in minimal time
• Delivered monthly performance reviews to employees based on digital service metrics

Spanish Fork, Utah, United States

• Oversaw day-to-day operations with a staff of 75+ employees
• Created solutions in the areas of inventory, sales reporting, distribution, and product upgrades that led to system improvements and streamlined processes
• Resolved conflicts with customers, employees, and vendors to ensure good relationships and positive experiences for everyone
• Developed and executed operational processes to improve business metrics including increasing sales

Utah, United States

• In charge of supplier payments and cultivating vendor relationships
• Oversaw and analyzed FCR reports
• Played an integral part in budgeting and increasing profitability
• Heads labor productivity and allocation projects

Orlando, Florida

Atlanta, Georgia

At 18 years old, I was accepted to attend the Certified Trainer Program at the Chick-fil-A corporate office. As a Certified Trainer, I traveled around the country opening new restaurants in several different locations. We would train the staff at each restaurant how to run their operations, how to continually improve operations, and creating a positive.

Rexburg, Idaho

I am a training lead here at BYU-Pathway Worldwide. I have developed training programs to improve efficiency and maximize excellence. Being apart of the training team, I have also helped with Human Resources.

Winston Salem, North Carolina

I was the Outside Marketing Director focusing on working with outside vendors and other companies to establish professional relationships and marketing opportunities. I brought in an additional $80,000 of marketing revenue to the restaurant which resulted in improving profit, creating new marketing opportunities, and boosting customer experience ratings.

Houston, Texas