Brooke Logan Email and Phone Number

Senior Practice Director responsible for our Epic application consultants

Access & Revenue Cycle applications, including Cadence, Grand Central, Prelude, HB, PB, HIM, Claims & TapestryWe are healthcare consultants with deep roots in health IT. We partner with provider organizations to improve the health of their patients and business through solutions that drive the highest performance from their people and technology. With 800 expert consultants, Nordic can tailor a range of EHR, ERP, and strategic solutions to meet client needs, offering planning, implementation, partner integration (M&A, extensions), clinical optimization, revenue cycle transformation, population health, data & analytics, and application managed services. Nordic is the top firm mentioned by clients for true partnership in the KLAS report Healthcare Consulting and Services 2018 and leads all consulting firms in delivering excellence in the KLAS report HIT Assessment & Strategic Planning 2018.

-Managed a portfolio of 10+ projects aimed at increasing operational efficiencies.Projects resulted in a 9:1 ROI for Dean over a 12 month period.-Led cross-functional Prior Authorization Improvement team, which redevelopedclinical and health plan prior authorization workflows and increased communicationbetween patients, clinicians, and health plan medical managers.-Led cross-functional, rapid cycle High Opportunity Care Management initiative withhealth plan, hospital, and clinic representation to improve case and caremanagement workflows across the enterprise.-Implemented new EOB and Premium Invoice software using Scaled AgileFramework.-Worked with all levels of Dean and SSM-WI to identify potential projects andimprove cross-functional workflows.

-Managed 10 EHR implementations-Team lead for 15 individuals-Created first all-Epic week-by-week install plan-Led customer executive training on the basics of EHR installations-Member of the Epic Connect team, focused on customers extending their instance of Epic to affiliated hospitals-Developed install plans and staffing numbers for multiple customers during the sales process

-Created quarterly reports-Developed client newsletter-Assisted with invoicing and expense reporting