Brooke Mitchell Email & Phone Number

De Pere

Responsibilities include, but are not limited to:-Release Management-Recurring Project updates to Senior Leadership-Implement and maintain document policies and documentation templates and procedures -Manage Projects ranging in size from several thousand to over a million-Manage Portfolio-Provide regular and up-to-date status reports to Stakeholders-Manage project resources for the entire Portfolio-Assist with outlining and defining each project - Conduct Lessons Learned sessions throughout Project lifecycle

-Performs testing and quality assurance activities to ensure business system solutions function as expected and meet the needs of the business.-Works with Project Requirement Owner and Software Development team to ensure all requirements being captured are testable-Attends requirements gathering meetings and asks clarifying questions to ensure comprehensive test cases-Writes and executes system, integration and regression tests prior to final acceptance testing on smaller projects-Performs User Interface testing-Define data needs and query databases using SQL-Reviews test cases with project Requirement Owner prior to testing-Assists developers in defining unit test cases -Assists Software Quality Assurance Analyst or Lead with test case writing and/or execution on larger major initiative projects

Training & Development Specialist-Work closely with leaders and Quality Technical Trainers to assess training needs, develop training objectives, develop curriculum to support those objectives, and implement measures to assess the knowledge transfer of those objectives -Maintaining a central repository for course evaluation feedback; review findings and incorporate changes to ensure effective training and knowledge transfer is occurring -Create and deliver effective on-line and classroom training presentations using adult learning principles and curriculum development methodology-Coordinate and deliver required recurring training for the organization; update the training calendar and ensure that sufficient planning time is built in for regular business cycles-Give/Receive constructive feedback and adapt to different behavior stylesConversion Analyst-Effectively coordinates the setup of takeover 401(k) Plans with existing administrators, financial instituitions and internal partners through effective communication and customer relationship building.

-Accurately balnace own drawer and branch vault daily. -Performed interviews and evaluated applicants for open positions-Coached and managed six employees-Train new customer service representatives-Provided timely customer service to a variety of clients both internal and external-Perform security and audit procedures within the branch-Understand the laws and regulations that govern banking-Communicate goals and updated procedures to staff members

-Maintained service calls and scheduled applicable appointments-Recorded inventory detail and managed reorder requests-Operated efficiently in a fast paced environment with little to no supervision-Accounts payable/receivable

Associate'S Degree, Business Administration And Management, General

Education record

Education record

Education record