• Maintain and manage the ongoing enhancements and growth to the Education Business Unit products and platforms.• Determine our customers' needs and desires by specifying the research needed to obtain market information. • Work closely with internal stakeholders to develop the best plan of action for our product suite.• Introduces new product features by developing time-integrated plans with sales, advertising, support and product development.

• Serve as Scrum Master over three Scrum teams for Hobsons Intersect product suite• Conduct sprint based ceremonies such as sprint planning, daily standups, and sprint review/retrospective • Serve as a liaison between Scrum Team and business stakeholders • Familiarity with both Kaban and Sprint focused teams• Successful sprint delivery and adherence of commitments by Scrum Teams

• Support and develop a strong team of Project Specialists and Associates that provides top-notch Customer Support and Service to new and existing Higher Education Clients.• Strong Implementation of the Hobsons Matching Product Suite: College Confidential, Naviance, CollegeView, Beat The GMAT, and Active Match Plus and Active Match Events. • Execute and deliver SOW's for Professional Services and Account Management Team.• Achieve 97% or higher feedback results from client and internal team members post implementation and support cases.• Oversee and Manage task delegation for Hobsons ApplyYourself Annual Updates period.

• Successfully implement all of the Hobsons’ Tier 1 products: Connect, Retain, ApplyYourself, and the additionally the Hobsons Tier 2 Technology products: Instant Chat, Events & Interviews, Answer, Telecenter, Group Chat, and Decision and Enrollment.• Strong Implementation of the Hobsons Web Marketing suite: College Confidential, Naviance, CollegeView, and Active Match Plus. As well as implement Print and New Media projects for higher education cliental.• Achieve 95% or higher feedback results from client and internal team members post implementation. • Manage and initiate on-going campaigns for Corporate clients on Beat The GMAT.• Coordinate and lead Webex meetings with my clients.• Manage day-to-day operational aspects for all of my projects and jobs with the use of Salesforce.com and PSA.• Utilize many systems for daily tasks such as Word Press, DFP, MailChimp, Salesforce, Udemy, Linkshare, and DirectTrack.

• Recruit traditional and non-traditional student for admission• Plan orientation and lock in events for students• Counsel and advise students on financial aid

• Generated and executed successful marketing campaigns for Hobsons • Prospect potential new customers and generate new business.• Cross-sell multiple business opportunities on all products in face to face presentations and online presentations.• Implemented, trained, and maintained customer accounts• Nominee for Sales Team and Rookie Salesperson of the Year 2007• Represent Hobsons at national college fairs and conduct presentations for College and University personnel

• Recruited, interviewed, and hired temp and temp to hire workers• Gained invaluable office policy and procedure skills.• Secured new business accounts for temporary workers