Brooke Smith Email & Phone Number

United States

Washington D.C. Metro Area

Supporting Multichannel Technologies (MCT) division of Veteran Affairs (VA) formerly known as Veterans Relationship Management (VRM) as a Senior Management Analyst consultant on Vet360. Vet360 is soon to be the enterprise Master Data Management solution that will help to synchronize common data across all three VA administrations: Healthcare, Benefits and Burials & Memorials. This data repository will enable veterans with the ability to have a 360 degree view of their master records that contains data from contact information to service history without having to manually enter these records across multiple reporting channels and Line of Business processes.

Experienced in agile software development, product execution, and project implementation(s) for Business Intelligence platform. Responsible for managing and monitoring Business Development and IT Operations, Product Marketing Materials, Training Support and leading formalization of new operational processes. Skilled in Tableau Data Visualization development and Big Data platforms.Responsible for - Managing Product Development- Maintaining Data Operations- Developing Marketing Documentation- Managing Product Communications- Executing Monthly Billing- Establishing Corporate Access Management Process- Supporting BI Platform Re-Design- Designated Tableau Server and BI Administrator

Project Coordinator with excellent documentation and project management skills with history of working for corporate innovations projects. Experienced in company event planning, scheduling, Microsoft office tools, customer service support and client communications credited with - Partnering with local colleges to establish a internship program- Establishing company training partnership with America’s Health Insurance Plan’s- Launching first annual Call for Innovation (CFI) project and product development program

Upper Marlboro, Md