Dealing with clients specific needs as requiredStaying up to date with billing and accounts receivableContacting clients and setting up appointments for reviewsAnswering and forwarding all calls to correct departments to ensure each client is helped appropriately and in a timely mannerHelp advisors with administration work that needs to be dealt with, quickly and efficientlyAnswer clients questions in regards to policy changes and billing inquiries

Gained good customer service skills while dealing with guests to ensure high customer satisfaction. Acquired restaurant etiquette and displayed my knowledge to guests to maintain restaurant standards. Capable of solving problems quickly in a fast paced environment to resolve issues arising from guest complaints. Responsible for the training of new employees to ensure their skills and expertise are equivalent of restaurant standards. Worked well with others by helping coworkers with tables to sustain an efficient flow of the restaurant. Remained organized and pleasant under pressure to provide an enjoyable experience for guests. Increased communication skills when being one on one with guests by carrying on a conversation in order to guarantee a pleasurable time. Required to make cocktails while responsible for a section in the restaurant.