-Developed, implemented, and managed collaborative programs and change management initiatives focused on enabling change and alignment across the Revenue Lifecycle Management organization for 150+ employees, with an overall change success rate of 77%. -Identified and managed risks associated with change initiatives around the migration to Subscription-as-a-Service for the Renewal Sales team. -Created and delivered communications that informed, engaged, and motivated the Revenue Lifecycle Management’s employees to adopt change initiatives. -Developed organizational change management best practices guidelines for the Strategy and Planning team, resulting in a 35% reduction in transitional issues.-Orchestrated and facilitated organizational-wide global employee surveys. Provided analysis and shared global insights with the organization’s Senior Leadership Team. -Fostered a culture of continuous improvement, engagement, and accountability for the Change Enablement Management team.-Provided multiple enablement pathways to get the necessary sales and product training for the Renewals Sales team via Bootcamps, Live/pre-recorded sessions, and role-playing sessions for navigating difficult conversations for an organization of 150+ employees.-Cultivated a global community to promote improved inter-geos and inter-teams’ collaboration through fostering community-building activities through identified collaboration ambassadors.-Explored each training & enablement initiative and its impact on Worldwide Renewals Sales, then created and implemented comprehensive enablement plans.-Conducted employee surveys to gain insights into overall satisfaction and find actionable areas of improvement, finding an 84.4% satisfaction rate globally. -Developed unified job-specific knowledge and skillset sharing via the formal Global Renewals Mentor Program, for new hires that cut the onboarding time in half, enabling sales reps to be active in their accounts by week 3.

-Project manager overseeing lead generation for AMER.-Communicated frequently and broadly with all levels of sales stakeholders from executive leadership, to Senior Regional/Regional Directors, to Account Executives.-Created and developed key processes for customer lead optimization.-Analyzed large amounts of data effectively to establish primed customer health checks.-Provided expert and actionable guidance on developing industry best practices.- Identified and prospected quarterly top 100+ multi-million-dollar deals for the Global License Compliance’s Optimization Program.-Change Management: Led Field Sales and Customer Enablement for changes to VMware licensing and contracts. Created customer enablement content enablement for managing and understanding VMware licensing and customer portal walkthroughs. -Experienced Regional Sales Specialist with a proven track record of leading and mentoring team members for skills and knowledge advancement. -Managed escalated licensing disputes for VMware’s top-tier clientele, ensuring a timely resolution and improving the customer experience. -Maintained and built relationships with 50+ customers weekly, providing exceptional customer enablement and enterprise licensing support. -Change Management: Authored a 120-page team manual providing in-depth skills, tools, and job role responsibilities for a team of 8 employees.