-Successfully organize and maintain a database of campaigns including creative assets, flight dates, budgets, and communication logs for 50+ clients daily-Collaborate between sales representatives, clients, and internal AdOps team to ensure optimal campaign performance-Closely monitor digital campaigns to provide tailored optimizations in order to increase campaign success and improve likelihood of future business with client

-Supported restaurant operators and effectively communicated to help resolve issues quickly-Resolved guest complaints submitted to the Better Business Bureau in a three-day time frame-Responded to tickets quickly and efficiently to ensure customer satisfaction -Candidate for Knowledge Centered Service (KCS)

-Created systems of operations for three locations and implemented new ideas with teams-Monitored daily deliveries and adjusted system settings as necessary to improve our service-Identified and managed issues as they arrive to prevent inefficiencies -Oversaw the delivery teams and ensuring that we steward each resource well -Communicated effectively with leaders and delivery drivers to support the overall operation

-Received, collected, and allocated customer payments to the appropriate accounts-Maintained sales records and communicating with guests about outstanding balances -Managed the accurate and timely processing of invoices

-Met with customers to ensure their utmost satisfaction with their order and communicating necessary details to the team to ensure proper preparation -Executed day to day tasks in a positive and efficient manner to ensure that all orders were delivered promptly and to the highest standards -Led and aided team members in all areas of the business to ensure that our customers were always served to the best of our ability

-Managed sales associates to ensure that tasks are being completed appropriately and in a timely manner -Maintained current and accurate records of customer interactions and providing exceptional service through each appointment -Conversed enthusiastically with customers to help guide them to the proper items in order to ensure a great experience -Assisted managers to improve operations, sales, and overall business fluidity

-Performed assignments fully while achieving deadlines, managing inventories, and providing superior customer service-Able to understand and follow safety precautions and work related directions-Demonstrated ability to accomplish physically challenging tasks

-Prepared for and taught lessons to students.-Planned and organized games for students.-Assisted in the training of other home leaders. -Orchestrated small group discussion among students.

-Answered guests’ questions regarding food ingredients, preparation procedures, and garnishes. -Set up tables, chairs, and decor in the banquet dining area. -Assisted in keeping kitchen and dining areas organized and clean. -Took food orders and delivered them with courtesy and efficiency. -Cleaned catering and workstation equipment as needed. -Provided food and beverage selection recommendations to guests as required.-Assisted with food inventory control and storage procedures as needed.

-Planned and implemented budgets among committees -Trained new treasurer -Reported all necessary documents to the National Board -Coordinated planning sessions with chapter executive board