Responsible for managing all IT vendors and maintaining vendor communications; Biba, BlueJeans, Box, Citrix, CDW, Google, Kinetix, LucidChart, Microsoft, RingCentral.Act as Project Manager for the SOC 2 Type 1 audit including scheduling meetings, sending email follow ups, tracking the project plan.Control Owner for the SOC 2 Type 1 audit which required Logical Access Policies to be written for key software applications.Control policy and IT documents of existing applications utilizing Box, Google, RingCentral.Project Management & assessment of video conferencing solutions –accessing video conferencing solutions for consolidation to one platform.Responsible for the administration of Box, Google Apps, RingCentral, Citrix/GTM, Biba and Microsoft 365.Responsible for process improvement and change management for relevant projects and implementations.Responsible for the TechOps intranet page; updating when needed.Assisted with FY2018 Budget planning/resource allocation.Assisted with AirWatch (laptop management software) rollout.Project Manager for Okta (single sign on) rollout. Responsible for invoices; approval and providing detailed breakdowns (Kinetix, Zoom, RingCentral, Citrix).Previously responsible for ordering hardware for new & existing employees and asset management –tracking hardware and software for US employees and distribution.Previously responsible for new hire computer set-up in the St. Louis office. Resolves helpdesk tickets as needed.Coordinated training for IT Helpdesk Analysts.Act as coordinator for Tech Spend project, working with Finance to separate software applications by department/group and better manage IT application renewals and licenses for efficiency.Responsible for creating and executing the internal onboarding and exit process. Management of communication with entire company for multiple efforts, including incident response for Google phishing attack.Management of networking equipment upgrades.

I am an on location photographer & I want to help you create memories with the people you care about most and preserve them! I love meeting new families, seeing their bond, and giving them the gift of memories. It’s not always about the perfect posed picture…a candid shot is just as beautiful. I like to describe my art as a cross between traditional & modern photo journalism.

• Program Management and Execution for weekly internal communications highlighting recently closed cloud deals and providing new use cases to aid sales enablement, sent to 2500+ employees. Includes process improvement, design and template changes, coordinating meetings, editing html documents, content creation, creation of content index and collaboration with CenturyLink Sales, Product Marketing and External Reference teams.• Project Management for monthly newsletter sent to 1000+ CenturyLink Cloud customers including cross functional teamwork, coordination of contributors and content, creating timelines, process improvement, advising on design and format, subject line creation and pulling metrics from Eloqua to distribute to key stakeholders• Coordinated schedules for and hosted internal and external webinars including live demonstrations and ‘Ask the Experts’ panels with 100’s of participants to ensure appropriate audiences are reached, no critical scheduling conflicts occur and increase knowledge transfer• Responsible for developing and distributing promotional materials for internal and external webinars via social media, internal blogs and Chatter in SalesForce to ensure critical mass and increase session attendance • Worked with Product Owners to ensure their content is accurate on two internal repositories. Content such as: product briefs, FAQs, sell sheets, battle cards, booking guidelines, customer presentations, job aids and training videos.• Coordinating re-design for CenturyLink Cloud BMI page, organizing documents for easier content navigation• Created process documentation for content management to ensure process accuracy and effective procedure training • Event coordination for internal networking event for the Cloud Business Unit in the St. Louis office

• Managed and assisted with the update of the DIF (Digital Initiation Form) process• Coordinated the onboarding of new sites to MCID• Managed and delegated bug fixes for re-release of an application to consumers• Managed three regional BAU blanket funding/ coordinated BAU requests on behalf of regional business owners• Managed business continuity updates• Gathered and wrote business requirements, created use cases scenarios and created project timelines• Created mockup/ wire frame for new website• Completed user acceptance testing for multiple projects• Project Manager for a cross border sales website, multiple offers for multiple countries per year• Troubleshot and found resolutions for technical issues • Defect Management for Priceless Cities• Team representative to assist with records management & data clean up- recognized by senior management• Tracked maintenance spend for team• Assisted with Application records deletion & retention • Responsible for updating intranet site• Collaborated in the creation of Co-Pilots, a pilot mentoring program within current department• Completed multiple professional skills training sessionso Ntrinsx color trainingo Presentation skills trainingo ADAPT trainingo SharePoint training

Manage customer transactions in a timely fashionAudit recently opened accounts as neededFile documents as necessary

Met with potential & current clients weekly Prepared documents for sales pitches

Selected by Disney to participate in a five month college intern program. Provided guest services including selling merchandise, giving directions to lost guests, answering questions about the parks and assisting with their needs. Counted money and made deposits regularly. Was able to get exposure to behind the scenes view of the Disney Company.- Selected to assist with “Money Room” during the program- Received three Guest Service Fanatic Awards for Outstanding Guest Service