Brooke Denny Email & Phone Number

Irvine, Ca

• Formerly Brandman University, part of the Chapman University System• Assist in the development and maintenance of academic programs, including troubleshooting and policy development to create more accurate records under the Registrar’s Office• Successfully manage articulation and assessment of over 1,500 student records annually for incoming and current students while overseeing the cross-functional process of student record management for continued customer satisfaction• Selected by senior leadership to oversee and train other team members to carry out workarounds that strengthen and streamline student enrollment experience including creating innovative new processes for a Competency-Based program management system for 900 students • Evaluate student records with 100% accuracy for the conferral process to verify eligibility and degree completion• Collaborate with and train team members about policy updates, practice improvements, and professional development• Present to departmental stakeholders regarding escalated issues and improvement projects regarding current processes

• Coordinated with clients and vendors on behalf of company President regarding job installations and project management• Maintained financial records including accounts receivable, accounts payable, and payroll• Scheduled and supervised daily activities of employees to ensure that they were appropriately equipped to execute the requirements of the specific job and within the promised deadline

• Developed wellness campaigns to educate the student body on physical well-being, drug and alcohol abuse prevention, stress management• Partnered with counseling services and student government to broaden outreach and promote a sense of community• Created social media, print, and email marketing campaigns that targeted the student body

• Provided professional and personal advising to 50 first-year undergraduate students of diverse identities• Created and implemented educational programs that highlighted the importance of diversity, equity, and inclusion which enhanced student development• Enforced university policies to maintain the mental health and physical safety of the students under my supervision

• Provided complete customer service to meet the needs of our diverse retail clientele• Effectively interacted with customers at the point of sale and encouraged repeat business with store promotions

Master Of Arts, Ma Leadership Development

Bachelor Of Arts (B.A.), Communication Studies

Education record