Brooke Denny Email & Phone Number

Irvine, CA

• Formerly Brandman University, part of the Chapman University System
• Assist in the development and maintenance of academic programs, including troubleshooting and policy development to create more accurate records under the Registrar’s Office
• Successfully manage articulation and assessment of over 1,500 student records annually for incoming and current students while overseeing the cross-functional process of student record management for continued customer.
• Selected by senior leadership to oversee and train other team members to carry out workarounds that strengthen and streamline student enrollment experience including creating innovative new processes for a.
• Evaluate student records with 100% accuracy for the conferral process to verify eligibility and degree completion
• Collaborate with and train team members about policy updates, practice improvements, and professional development

• Coordinated with clients and vendors on behalf of company President regarding job installations and project management
• Maintained financial records including accounts receivable, accounts payable, and payroll
• Scheduled and supervised daily activities of employees to ensure that they were appropriately equipped to execute the requirements of the specific job and within the promised deadline

• Developed wellness campaigns to educate the student body on physical well-being, drug and alcohol abuse prevention, stress management
• Partnered with counseling services and student government to broaden outreach and promote a sense of community
• Created social media, print, and email marketing campaigns that targeted the student body

• Provided professional and personal advising to 50 first-year undergraduate students of diverse identities
• Created and implemented educational programs that highlighted the importance of diversity, equity, and inclusion which enhanced student development
• Enforced university policies to maintain the mental health and physical safety of the students under my supervision

• Provided complete customer service to meet the needs of our diverse retail clientele
• Effectively interacted with customers at the point of sale and encouraged repeat business with store promotions

Master Of Arts, Ma Leadership Development

Bachelor Of Arts (B.A.), Communication Studies

Education record