Brooke H. Email & Phone Number

Remote

Manage Salesforce orgs for clients by scoping, configuring builds, providing training, managing upgrades, data migration, and integrations. Handle up to 25 cases for multiple clients, ensuring configuration builds, training, and upgrades meet client requirements. Conduct training sessions for clients on Salesforce and TargetX functionality, enhancing user understanding and utilization of orgs. Utilize Informatica, FormAssembly, and DataLoader for client data migration and integrations.

Experienced in overseeing day-to-day operations within TargetX/Salesforce, specializing in the creation of new fields, custom objects, workflows, and process builders. Proficient in generating reports and dashboards tailored to the needs of the Admissions department. Skilled in campaign management across diverse marketing channels, ensuring effective tracking and optimization. Additionally, managed a mailroom, coordinating production and distribution of over 10 types of print communications.

Fargo, North Dakota Area

I coordinated the design and development of new and existing content for e-commerce and catalog tools for our Alliance customers. Additionally, I helped lead a team of application engineers in standardizing product content on our e-commerce website. This included a project for an alliance customer aimed at cleaning data and providing accurate product images to enhance the customer's online experience.

Fargo, North Dakota Area

I was dedicated to providing exceptional customer service by ensuring prompt assistance and a welcoming environment for every customer. I specialized in presenting and detailing our products and services, ensuring each customer received comprehensive information to make informed decisions. I built strong customer relationships to encourage repeat business

Fargo, North Dakota Area

I created and cultivated relationships with clients and analyzed their advertising needs. I helped them find the right digital or print products to fit in their marketing campaigns.

Moorhead, Mn

I assisted in the transition of CRM databases by transferring over current client information as well as adding new client information. I also researched prospective clients for the sales team. In addition, I had the opportunity in assisting in creating marketing proposals for clients.

Fargo, Nd

I assisted in planning and coordinating events held at the museum. I worked with clients directly to go over all small details of event to ensure success. The night of the event I assisted in managing the bar and security staff as well as ensuring the event was running smoothly.