Brooke Evans Email & Phone Number

-Spearhead the end to end operation management of reservations, from initial request through lease termination, ensuring seamless customer experiences for all clients across the United States-Oversee and optimize supply chain vendor services, manage project expenses, and cultivate strong relationships with internal teams and external partners -Lead critical operations including project management, vendor selection, utility services coordination, and the design, delivery, and installation of furniture -Drive efficiency in turnover processes, including pick-up and end-of-lease activities, ensuring high standards of quality and timely completion

-Manage end to end set up of utility and vendor service accounts for all reservations -Coordinate with the Accommodations Services team to identify vendors, establish and manage vendor accounts, collaborate with reservations, guest experience, finance and operations teams -Actively handles payments, reconciliations, and reporting for all accounts. As well as, ordering of furniture, housewares, utilities, quality assurance coordination, maid services, and any other services required to set up unit

Baytown, Texas, United States

-Act as first point of contact for potential residents and current residents-Perform administrative duties such as rent collection, communicating with tenants via written and phone correspondence, maintaining property and facilities, and administering lease closings-Coordinates move-ins and move outs and communicates with tenants to accomplish maximum customer service satisfaction-Assists with social media accounts creating content to draw in potential traffic

Tallahassee, Florida Area

-Responsible for the day to day operations of the administrative offices in the Jim Moran Building-Provide support to the Operations Manager and Director -Serves as the HR, Financial, Procurement, and Travel Representative for JMC

Tallahassee, Florida Area

-Performed as a shift supervisor -Respond to customer inquiries via email and phone -Assist with creating schedules for ten team members -Monitor online presence of company and engaged with users, strengthening customer relationships-Assist with social media channels, such as Facebook and Instagram

Gainesville, Florida Area

-Assisted in the field and in the office-Updated and maintained the company's documents-Answered phone calls and emails from previous and new customers