Brooke Starr Email & Phone Number

Oklahoma City, Ok, Us

Boca Raton, Florida, Us

Provide oversight and project management of large-scale and/or multiple technical projects in conjunction with technical specialists to ensure implementation success and client delight. Ensure daily project goals are being met and bigger picture projects are on track.Lead a portfolio of overall projects with strong attention to strategy, implementation, and delegation.Strategize, implement, and maintain project initiatives that adhere to organizational objectives.Maintain organizational standards of satisfaction, quality, and performance.Work closely with the project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives.Identify key requirements needed from cross-functional teams and external vendors.Work with other project managers to identify risks and opportunities across multiple projects within the department.Analyze, evaluate, and overcome project risks, and produce project reports for management and stakeholders.Maintain updated knowledge and experience for healthcare service implementations and CRM/Project Management technologyWork closely with all internal/external vendors to ensure all aspects of the project are executed within the scope and on timeWell-organized and self-directed individual who is able to work independently without direct supervision

Ensures the appropriateness of complex registration activity including scheduling, verifying patient demographic information, processing point of service payments, obtaining signatures for required consent paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocolEnsures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol.Possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers.Collects patient payments and follows levels of authority to ensure financial clearance.Documents all patient accounts activities concisely, including authorization and patient liability requirements.Acts as a liaison between INTEGRIS and patients, providers, and payers for all pre-care matters related to account resolution. Provides information regarding the patient's coverage eligibility and benefits patient’s financial liability, Integris billing policies and practices.

Austin, Tx, Us

Ensures the success of the Project, as defined by the project scope, budget, and timeline.Ensures project adherence to Accruent project methodology.Manages the signed client contract, all commercial agreements, and all project documentation.Manages the Project Budget including project funding and worked project hoursEnsures appropriate billability of project hours, and allocates time and expenses to projects as necessary.Ensures timely resolution of client and internal issues, and communicates resolved issues to clients and internal personnel.Ensures timely tracking and submission of forecasts for revenues and resources.Builds effective relationships and communications with client by obtaining client feedback and maintaining the ability to negotiate effectively.Identifies, resolves, and documents client-side issues and impacts to the project.Reinforces employees' roles, responsibilities, and expectations on a project.Fosters positive employee morale and teamwork.Develops project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources in conjunction with the Professional Services Manager.May assist with presale activities including meetings and conference calls to determine needs analysis and project scope.Identifies and schedules project deliverables, milestones, and required tasks.Measures, tracks, and evaluates progress against the project plan, deliverables, milestones and required tasks.Directs and coordinates activities of project personnel to ensure project progresses on schedule and within budget.Prepares project status reports and keeps management, clients, and others informed of project status and related issues.Confers with project personnel to provide technical advice to clients and resolve problems.Coordinates and responds to requests for changes from original project specifications.Monitors project results against contracted project scope.

Bangalore, Karnataka, In

Alpharetta, Ga, Us

• Drives results by focusing on high productivity and quality work. On a weekly basis, or as necessary, the RCM coaches team members to develop a work plan focusing on time management organization and metrics • Push Wednesday - each week (exception end of month week) The RCM will process a “soft clothes “. The actions taken will focus on “if closing was today, the Center and RCS would be ready to close“. A report will be shared with the team and clients by noon the next day documenting all billable cases are billed, all RFI‘s are up-to-date and escalated as appropriate, all cash is posted intrude up so that Should the period need to be closed all would be ready • Credit balances - verify that credit balances are being worked as per policy. In general, payment posting resulting in a new credit balance will be worked and documented within 10 business days and, when necessary a refund request process within 15 business days. • AR Follow Up Metrics – validate quantity and quality are being maintained at a 90% to 94% to meet expectations and 95% or better to exceed. Report to the customer service manager the specifics to each situation and set goals to catch up • Consistently measure and evaluates associates based on establish goals and objectives for individual positions. On a routine basis, meets with associates to provide direct feedback and guidance one on one at least monthly and more often when necessary • Strives to meet established and updated key performance indicators and proactively suggest, develops an implements changes necessary to do so • Effectively and actively participates in routine and non-routine meetings, performance improvement planning, project development and plan executio • Response to leader client and associates questions and concerns with data and analytical observations geared towards providing direction • Coaches performance to move associates forward towards accomplishing goals, and moves associates out timely

Alpharetta, Ga, Us

Determine project requirements while establishing a partnership with the client to ensure successful implementation for the project team, both on the client side and on the company side.Review and discuss implementation methodology with the client team in order to set expectation, deliverables, and artifacts.Create, update, and maintain the project plan book in electronic format to update project progression.Identify possible risks with contingency plans throughout the project lifecycle and act as the primary point for issue resolution.Review the project plan on a continual basis to ensure the timeline, scope of work, and budget stay on track per the contracted agreement with the client.Conduct weekly status meetings to include necessary resources, minutes, and assignments of deliverables with follow-up dates.Monitor the completion status of assigned deliverables within the project team.Communicate project progression to management including metrics such as ahead of schedule, delays, or no issues.Close out project upon transition to SIS Support and provide management with the overall project summary with items completed correctly, items completed incorrectly, and ways to improve for the next project level.Keep record of the client’s satisfaction level throughout the project. Knowledge of healthcare informatics and the perioperative environment.Skill in communicating very effectively, both verbal and written, in order to set clear expectations on project deliverables and to drive the project progression to completion on time and within budget. Facilitate team meetings and drive deliverables.Skill in software implementation project management in the healthcare or clinical area.Ability to collaborate with team members to drive projects. Focus on customer satisfaction throughout the entire project lifecycle to ensure future use of SIS as well as recommendations throughout the clinical process.

Alpharetta, Ga, Us

Clinical subject matter expert throughout the implementation of the AmkaiSolutions application, responsible for the success of implementation projects from initiation to post activation support. Configure AmkaiSolutions application, based on user needs and industry standardsTrain users on the AmkaiSolutions application.Determine clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors, and AmkaiSolutions).Review, discuss, understand, and execute the AmkaiSolutions processes and procedures with the team on all facets of the project; including project kickoff, milestones, training and education, reporting, interfacing, troubleshooting, and issue tracking, and escalation.Translate nursing practice information between nurses, systems engineers, analysts, and designers in an object-oriented software solution.Identify client-associated risks and provide actions or solutions.Attend on-site client visits throughout implementation to give a hands-on approach to the implementation process.Identify possible risks with the client on a continual basis during the project live cycleReview, assess, and help manage the application scope of work and scheduling.Assist and focus client in directing resources and efforts to achieve project goals.Address client’s application issues and close all issues before transition to AmkaiSolutions Support.Assist in gathering information needed for custom reportsProvide Project Manager with overall project summary

Responsible to follow up on all outstanding balances owed from insurance carriers. Processing appeals and/or reconsiderations as necessary to achieve paid claim status. Handles correspondence, rejections, and denials activity appropriately, posts to accounts and reports on such as needed Medicaid claim specialist – daily submission of claims and denials corrections. Cooperates with all departments internally and outside entities in order to obtain all necessary information for claims submission/resubmission.

Responsible to follow up on all outstanding accounts receivable balances owed from insurance carriers for Central Oklahoma Surgical Institute. Processing appeals and/or reconsiderations as necessary to achieve paid claim status. Training with staff of Amkai Surgical Office Software. Lead billing analyst for department including but not limited to insurance and patient payment, insurance correspondence, patient inquiries on account balance and insurance follow-up. Cross-training with medical coder to have hands-on input of surgery charges (CPT, HCPCS) into Amkai. Handles correspondence, rejections, and denials activity appropriately, posts to accounts and reports on such as needed Medicaid claim specialist – daily submission of claims and denials corrections. Cooperates with all departments internally and outside entities in order to obtain all necessary information for claims submission/resubmission. Cash/Insurance payment posting.

Oklahoma City, Ok, Us

Responsible for collections and follow-up with insurance company to obtain prompt /accurate payment on accounts. Functions include numerous phone calls with insurance companies and patients, extensive investigating for timely insurance payments, always cognizant of timely filing deadlines. Verifies billing accounts with accounts receivable ledger to ensure that all payments are accounted for and properly posted. Make calls to troubleshoot payment discrepancies and establish resolution. Resolves issues that created a denial within specified amount of time according to company policies and procedures

St Louis, Missouri, Us

Ensures accurate and timely charge-capture methodologies are in place and executed for all Surgery departments, reconciles charges against source documents to ensure that charges have been captured completely and accurately; monitors compliance for Revenue Cycle Team with internal standards and procedures, and reports non-compliance issues to proper authority. Identifies, researches and analyzes billing errors and/or omissions, working with appropriate staff/team members; ensures that revisions/corrections are sent to Finance and incorporated in processing systems in timely manner, and that the data flows appropriately between departmental and organizational computer systems; may address routine system interface issues, referring non-routine matters to proper authority. CDM Charge Master and Revenue Cycle Team: In compliance with departmental and hospital regulations, maintains edits and requests of pricing/description(s) including research and creation for CDM items for Surgical Services for St Anthony and Bone and Joint.Daily edit and maintenance of surgical materials file, including adding new items, editing pricing, descriptions etc. within the system for the Surgical Departments.Provides training to staff engaged in billing, data entry and related charge-capture/reconciliation activities to ensure procedures are understood and that charges booked are timely, appropriate, accurate, complete and properly documented. Maintains, in collaboration with Finance and Revenue Cycle Team, current charge-capture and reconciliation methodologies and tools. Assists inter-departmental teams in troubleshooting accounts that are being held due to charging/documentation discrepancies. Facilitates communication regarding documentation between office and surgical/nursing staff.

Management

Education record

Real Estate License, Real Estate