Brooke Ware Email & Phone Number

Utah County, Utah, United States

• Thoroughly verified patient insurance eligibility and coverage, reducing billing errors and ensuring patients received appropriate care withing their insurance network• Facilitated effective communication between patients, nurses, medical assistants, and doctors, ensuring seamless coordination of care and optimal patient outcomes• Efficiently managed patient check-in processes and scheduled appointments, ensuring smooth flow and timely access to healthcare services

• Deliver individualized guidance to 200+ students on how to create compelling resumes and cover letters that highlight strengths and align with career goals • Collaborate with team members to design and deliver 15+ engaging presentations on developing key career-related skills • Guide student in exploring potential career paths by utilizing online resources and providing one-on-one advising sessions

American Fork, Utah, United States

• Managed high volume of 50+ daily customer calls while optimizing scheduling procedures to improve overall efficiency and enhance customer experience• Assessed customer needs and resolved issues through troubleshooting and clear, concise instructions• Provided customers assistance by promptly making orders and taking payments over phone and in person

Orem, Utah, United States

• Instructed 5+ patients daily through treatment by demonstrating exercises and encouraging success• Reported changes in patients’ conditions to therapist and assessed treatment response• Prepared patients for Physical Therapy treatment through deep tissue massage and ultrasound

Pleasant Grove, Utah, United States

• Aided students through rehabilitation process by using physical therapy equipment and techniques• Applied protective or injury prevention devices, such as tape, bandages, or braces, to body parts• Traveled with football, basketball, soccer, and baseball team, to be available to athletes at opposing team locations

Bachelor Of Science - Bs, Public Health, Junior

Minor in Gerontology

High School Diploma, General Studies

Activities and Societies: HOSA, DECA, National Honor Society