• Manage and supervise a university residence hall floor of 36 ethnically diverse first-year students.• Work cohesively on building a staff of 16 fellow Resident Mentors.• Enforce University rules to result in a safe and orderly environment; develop mediation and conflict resolution skills.

• Input three months of sales at one time into QuickBooks with 100% accuracy.• Organize company books for a more successful workday.

•Created a process to create a profile for new clients.•Collected data to foster understanding of new clients.•Streamlined Cancellation process.•Created an automated process to guide new clients through creating their new app.•Collected and condensed data on SecureGive’s competitors.

• Performed all operating and closing duties to consistently contribute to optimal teamwork. • Communicated with all restaurant staff to ensure streamlined and efficient service.• Distributed efforts evenly between many customers to promote a positive atmosphere. • Collaborated with 12 serving staff to ensure order accuracy and efficient food delivery, increasing customer satisfaction. • Provided dietary recommendations and suggestions while upselling specials, including drinks,… Show more • Performed all operating and closing duties to consistently contribute to optimal teamwork. • Communicated with all restaurant staff to ensure streamlined and efficient service.• Distributed efforts evenly between many customers to promote a positive atmosphere. • Collaborated with 12 serving staff to ensure order accuracy and efficient food delivery, increasing customer satisfaction. • Provided dietary recommendations and suggestions while upselling specials, including drinks, appetizers, and desserts, increasing overall daily sales.• Cleaned and reset tables in a quick turnaround time to help serving staff seat more customers and alleviate congestion.• Trained and educated six new employees through shadowing to streamline communication and company procedures. Show less

• Organized inventory to ensure operational success.• Collected special orders and requests from patrons to uphold positive customer satisfaction.• Welcomed and greeted customers to create a friendly environment resulting in positive customer experiences.• Assisted customers with product questions, returns, and exchanges to deliver quality service.