Assistant General Manager
Current• Assist the General Manager in planning and executing strategic business goals.• Supervise, train, and motivate gym staff, including fitness trainers, cleaning attendants and front desk personnel.• Manage scheduling and ensure adequate staff coverage for peak and off-peak hours.• Develop and monitor fitness programs and member engagement activities.• Handle member complaints and inquiries in a professional and timely manner.• Maintain cleanliness, safety, and compliance with health and safety regulations.• Collaborate with the marketing department to promote the gym’s services and special events.• Track and report key performance metrics, such as member retention rates and revenue goals.• Ensure gym equipment is well-maintained and coordinate repairs as needed.