Brooks Robinson Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Bethesda, Maryland, United States

-Supports a full-desk operation handling high volume recruiting for Contract, Contract-to-Hire, and Direct-Hire/Permanent roles, as well as client outreach/Account management for the ‘Southern Maryland’ Branch consisting of Montgomery County, Prince George’s County, and Northern Virginia.-Manages full cycle of the recruiting process including preparing, sourcing, screening, selecting, hiring, and onboarding of candidates for a wide range of roles including but not limited to Business Professionals, Finance and Accounting, Human Resources, and more.-Sends onboarding packets, processes employee I-9 documentation, completes unemployment claims, and terminates employees as necessary, utilizing ADP, Peoplenet, Bullhorn, and Equifax to ensure compliance.-Manages FMLA, Sick Leave, and Time-Off requests for all Contract/Contract-to-Hire employees, and audits/corrects weekly payroll/billing reports for employees and clients.-Builds, consults, and maintains relationships with all levels of decision makers (Execs, Hiring Managers, and HR contacts) through outreach, relevant industry data, and proactive introductions to viable candidates.

Washington, District Of Columbia, United States

- Oversee virtual learning, provide daily tutoring, and assist with academic support for four students (ages 6 – 8) during the Covid-19 Pandemic.- Document progress, troubleshoot problems, and facilitate communication between school, parents, principal, teachers to maximize learning. - Keep academic performance records to help teachers provide targeted remediation, challenge, and support.- Organize tutoring environments to promote productivity and learning. - Ensure students are engaged by discussing text, helping with homework problems, and reviewing worksheets. - Encourage, motivate, and build confidence in students and report to parents and teachers via written progress reports.- Identify, develop, and implement intervention strategies, tutoring plans, and individualized education plans (IEPs) for students.

Washington D.C. Metro Area

- Managed active account list of over 50 clients (builders, property managers, and agencies).- Grew customer base through networking referrals, cold calling and sales presentations and exceeded FY19 total sales goal at 106% by tracking new opportunities and ensuring customer satisfaction.- Identified new sales opportunities with existing clients, extended campaign renewals, and identified opportunities for incremental revenue exceeding strategic digital sales goal at 104%.- Fostered strong relationships with decision makers and strategic associates by acting as point of contact throughout the sales cycle; analyzed client needs via in-person meetings and market research in order to create long-term integrated marketing plans that would exceed expectations.- Leveraged print and digital products to navigate clients through the marketing funnel to increase brand awareness which ultimately resulted in sales leads.- Mastered Salesforce and participated in organization-wide migration from Salesforce Classic to Lightning.

- Built, maintained and leveraged strong relationships with business decision makers and product users within each account to influence solution adoption- Executed a wide variety of customer service and administrative tasks in order to resolve customer issues quickly and efficiently.- Utilized effective data analysis and sales strategies to increase profitability and developed a system for identifying accounts with the greatest upsell value.- Ensured overall health and success of 1480 software accounts worth $2 million with a retention rate of 96%.- Proactively identified and qualified accounts to assess potential expansion opportunities within the existing book of business to drive value both for the customer and for Fishbowl.

Washington D.C. Metro Area

- Directed restaurant brands in improving digital marketing strategy consisting of email marketing, Facebook and Instagram postings and ads, and general online presence- Created and facilitated professional web demonstrations of Fishbowl offerings to prospective clients ensuring an understanding of the services offered- Prospected new leads through a variety of generation activities, including cold calls and partner relationships, and managed full cycle sales for small-to-midsize businesses from initial contact to implementation of services - Collaborated with team members in order to maximize success and hit monthly and quarterly goals

Washington D.C. Metro Area

- Sold group employee benefits in territories across MD and VA, managing relationships with 180+ brokers. - Achieved 120% of premium goal assigned by management each year assigned at $500,000, sold $600,000. - Achieved 123% of case count goal assigned by management each year assigned at 60, sold 74.- Supervised individual producers and teams, managed current brokers and gained new client relations. - Daily tasks included: - Planning and executing events with clients to increase communication and drive business - Managing implementation of new groups (onboarding to business, contracts, billing) - Tracking event/sales budgets on individual and office level - Managing small, mid-market and large groups (2 lives to more than 2,000)- Served as Rookie Class Mentor educating rookie class through in-house case study evaluations, leading new hires in independent exercises to strengthen product knowledge and develop sales techniques.