Adult Flu Vaccines SpecialistSurpassed 2023 revenue goal by 103%: Through planning, innovative strategies, Established as a therapeutic area expert, effectively positioning and differentiating products: Leveraging my in-depth knowledge and expertise in the therapeutic area, particularly as an Adult Flu Vaccines Specialist, I successfully positioned our products as indispensable solutions within the market landscape. By articulating their unique value propositions and highlighting their efficacy, safety, and distinct advantages, I effectively differentiated our offerings from competitors, earning recognition as a trusted authority in the field.Proactively addressed customer needs by collaborating with field-based stakeholders: Recognizing the importance of customer-centricity, I fostered strong relationships and collaborated closely with field-based stakeholders, including Medical Science Liaisons, Market Access teammates, and strategic account managers. Through proactive engagement and open communication, I ensured that customer needs were not only understood but also promptly addressed, thereby enhancing overall satisfaction and loyalty.Developed and executed strategic business plans to increase product utilization and drive territory growth: Drawing upon my strategic acumen and market insights, I meticulously crafted and executed comprehensive business plans aimed at optimizing product utilization and driving territory growth. By identifying key opportunities, anticipating market trends, and implementing targeted initiatives, I effectively maximized market penetration, expanded our customer base, and drove sustainable growth across territories.

Represent Encompass in activities involving professional relationships with physicians, hospitals, public health agencies, nurses' associations, state and county medical societies to apprise them of the availability of services.Implement programs and protocols that provide improved home health care and hospice services.Serve as a public awareness representative for Encompass.Responsible for public education relative to home health care and hospice services available through the agency and methodologies for obtaining such services.

Managed Co-pay programs and reimbursements for patients who had Medicare, Medicaid, orcommercial plans who needed financial assistance with medications. Also responsible for the sale of pharmacy solutions to offices with patients dealing with severe chronic illnesses; including Psoriasis, Hepatitis C, Rheumatoid Arthritis and Oncology.Snapshot:► Increased quarterly revenue by 60% through identifying new business opportunities whileachieving over 3,000 new prescriptions in the quarter.► Reached or exceeded quarterly goals by 5-10%, achieving 101%, 100%,104%, 103% withmost current quarter at 111% to goal.► Developed resources to increase efficiency and effectiveness of the team to reach the decision-makers via fax communication during COVID-19.

Responsible for maintaining and growing existing & new relationships with physicians, manufacturer representatives, and healthcare professionals to boost revenue. Served as team lead for newly rolled out drug program. Snapshot:► Ranked top in sales for Psoriasis, Hepatitis C, and Rheumatology for over 4 years, resulting in a 15-20% growth quarter over quarter. ► Oversaw and maintained the free drug program for the pharmacy consisting of 800-1000 patients, helping them enroll into a Medicare plan.► Participated in trainings for new drugs coming to market and identified new opportunities for growth.

Responsible for conducting training sessions and workshops to provide customers/clients with support to integrate their devices into their workstreams and operations. Snapshot:► Certified by Apple in small device repair for iPad, iPhone, iPod, and Apple TV.► Facilitated workshops for customers learning to use devices. ► Provided personal tours and trained staff members.

Accountable for leading culinary operations for including food and menu preparation, safety, budgeting, and eating schedules. Snapshot:► Conducted employee performance reviews on a weekly, monthly basis to make sure that we are providing the best customer service, and food service experience for our internal and external customers► Responsible for any training regarding any kitchen safety i.e.: slips and falls, proper use of knives, and proper use of chemicals in the kitchen doing a monthly refresher course to keep up to date for OSHA requirements► Create monthly menu for players that required specific diets for and allergies to help player maintain a level of health and nutrition for maximum performance, by supervising and directing prep cooks on daily operations for feeding the team ► Created high end menus for our club and suite level guest, control food cost purchases and the costing of our menus, supervise and direct backstage catering for the performers at eventsAccept special order over the phone for client groups of 50 or more► Responsible for setting up the team eating schedule and coordination of our staff for game day work and maintained food cost budget for the team

Assisted with the sale and service of wireless telephones. Snapshot:► Supervised a team of 10-12 reps in the resolution department.► Recognized for being the top rep for 6 straight quarters.► Achieved a 35% retention rate for customers staying on service.