Kyle Brown Email & Phone Number

Cincinnati Metropolitan Area

Bellbrook, Ohio, United States

- Successfully built operational systems and staff to support business growth from $1M to over $7M yearly revenue.- Onboarded and performed comprehensive integration of NetSuite, RF-Smart, MIVA, Zinrelo and Lightspeed POS. Resulting in improved staff efficiency, financial accuracy and customer experience.- Developed pre and post-launch technical and operational training programs for daily, quarterly and yearly processes, including order processing, inventory management and vendor compliance requirements.- Collaborated with company owner and leadership team to create and implement business growth projects such as vendor and customer acquisition and SEO based website development.

Dayton, Ohio, United States

- Implemented processes and refinements to optimize inventory management and shipping and receiving helping company grow from averaging 20 to over 100 daily orders.- Established effective communication among staff and leadership, resulting in reduced picking and processing times and improving customer satisfaction and loyalty.- Negotiated with and oversaw onboarding of freight and supply vendors including FedEx, UPS and BGR to improve transportation times and reduce costs of incoming and outbound shipments.- Provided primary customer support to resolve issues and offer proactive solutions exceeding client expectations and maintaining profitability.

Dayton, Oh Area

- Built brand authority to drive sales with combined product knowledge, sales abilities and customer relations skills.- Researched issues and assessed inefficiencies within internal and external supply chain to improve accuracy and performance.- Created and maintained inventory organization valued between $75K and $500K within retail and warehouse spaces.

Dayton, Ohio Area

- Oversaw hiring, adding valuable, talented professionals to strengthen sales and design team.- Resolved issues and recommended actions based on production and quality control of products, resulting in 20% reduction of material loss per order.- Maintained high-level relationships with vendors and consultants.- Attended trade shows and client meetings, promoting brand and building rapport with prospective consultants and services to foster growth.

Dayton, Ohio Area

- Developed and maintained positive client relations and coordinated with team members to properly handle requests and questions.- Managed between 30 to 60 weekly leads in addition to personally cultivated prospective students.- Adapted sales techniques to specific clients and promoted educational options based on individualized client needs- Met frequently with management and personnel to improve sales metrics and stay current on company offerings and business policies.

Dayton, Ohio Area

- Generated specific candidate pool for 10 to 15 various career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and assessments.- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.- Coordinated with multiple Hiring Managers to provide qualified and credible applicants based on requirements and preferences.

Dayton, Ohio, United States

- Provided effective communication and reliable information to building manager, staff and emergency services.- Resolved student issues quickly and notified supervisor immediately when problems escalated.- Received and distributed documents, packages and mail on behalf of students and building staff, promptly verifying receipt and arranging for pickup.