Brian Shin Email & Phone Number

Los Angeles Metropolitan Area

• Managed complex M&A projects for large enterprises, driving strategic goals and expanding market share.Client Engagement: Enterprise Solution Architect:
• Prepared and presented a $10M merger and acquisition project proposal, involving the carve-out and setup of multiple Salesforce instances and integrations.
• Built project timelines and deliverables, capturing business needs in discovery sessions.
• Designed bi-directional integrations/data flows to Salesforce with six third-party apps, enabling seamless operations.
• Led project management and Salesforce configuration, including QA, UAT, SIT testing, product demos, deployment, and post-release support.
• Implemented Pardot for prospect gathering, and streamlined pricing processes with Salesforce CPQ, reducing quote time by 30%.Client Engagement: Enterprise Solution Architect:

El Segundo, CA

• Lead Architect and Senior Manager, Strategy and Digital Services: Managed a $10M practice, directed projects with over $1M budgets, and led up to 100 employees.
• Key contributor in sales, generating over $5M revenue.
• Spearheaded discovery sessions with partners, C-suite executives, and stakeholders, bridging business and technical objectives, and ensuring delivery of project deliverables.
• Streamlined digital processes, reducing production costs and delivery time, enhancing quality and exceeding client expectations.
• Provided technical SME support to application development teams.
• Active member of the corporate recruiting team.

Los Angeles County, California, United States

• As Director of Software Development of a $10M provider of cloud based electronic medical record (EMR) software.
• Responsible for executing the strategic objectives for our product set forth by our CEO and CTO.
• Responsible for leading our product managers and engineering teams toward meeting our product development goals.
• Led, united, and increased productivity and quality of a team of 25 software developers (full stack, backend, front end, architects, and mobile developers) across Los Angeles, Florida, India, Philippines, and Taiwan.
• Developed tools to manage developer performance and incentives for developers with higher performance.
• Developed suite of application management tools to continuously monitor application performance and tasked developers to address areas of poor performance and avert potential system crashes.

Los Angeles County, California, United States

• Developed custom sales and order processing software that integrates with clients' existing accounting software.
• Led client engagement to improve Salesforce adoption. During the discovery phase, I identified that the client's Salesforce configuration was not meeting the needs of the sales team. I used feedback from the sales team.
• Collaborated with the sales team to develop proposals and contracts for multiple client projects involving the migration to Salesforce instances, integration, and custom development work. Played a key role in the sales.
• Led discovery sessions with clients to define requirements, then integrated Salesforce CPQ with Avalara for taxes and DocuSign for digital signatures.
• Discovery and Design for Service Cloud and Field Service Lightning
• Gather requirements from stakeholders to understand their business needs

• Computer consulting firm specializing in custom software development and technical consulting. Responsible for all aspects of owning a business, sales and client engagement management.
• Built company with annual revenue of over $500,000 from sales generated from professional networking groups, referrals, and web-based lead generation systems.
• Scoped client projects, gathered client requirements, developed technical specifications, and project and test planning.
• Mentored junior engineers, new team members, and applying technical expertise to challenging programming and design patterns.
• Resolved defects/bugs during QA testing, pre-production, production, and post-release patches.
• Responsible for application development from ideation to deployment in an app store or for use as an internal application.

• Led development team of 30 professionals in managing iOS applications with budget of $5M.
• Review project plans, gather requirements, write technical specifications, and led all client project engagements.
• Managed software development teams of 10 software engineers for client engagements.
• Recruit, hire, train and supervise software engineers, or participate in staffing decisions.
• Direct daily operations, monitor performance, establishing goals and priorities, developer KPIs, developing standards and setting deadlines.
• Developed ecommerce web site for fashion industry client. Client ecommerce store sold a variety of brands within their store.

• Write, update, and maintain e-commerce computer programs, web sites, and mobile applications. Integrated payment gateways for e-commerce sites and applications.
• Evaluate code to ensure that it is valid, is properly structured, meets PCI compliance and is compatible with browsers, devices, or operating systems.
• Work with management, key stakeholders, and development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
• Developed and maintained development security standards to safeguard credit card transactions and protected consumer data.

Los Angeles County, California, United States

• Established a successful software development and consulting firm that specialized in accounting and financial software from the ground up to a client base of 60 medium to large companies.
• Collaborated with the admin team to create SugarCRM user profiles and implement object and field-level security to protect sensitive data.
• Developed SugarCRM classes, controller classes, and Apex triggers to meet the diverse functional needs of the application.
• Leveraged Sugar SOQL and Sugar SOSL to efficiently query and manipulate platform database objects, meeting the data manipulation needs of the application.
• Used the SugarCRM developer toolkit, including classes, triggers, and SugarCRM pages, to develop custom business logic that met the specific needs of the organization.
• Created executive and other dashboards to visualize key performance indicators and provide actionable insights to stakeholders.