Global Tac And Field Service Engineer
Current
Jun 2020 - Present
AeroLeads people directory · profile
Bruce Brand Email & Phone Number
Global TAC and Field Service Engineer
at
SS8 Networks
1 work email found
@ss8.com
10 phones found area 408, 510, 310, 601, 650, 714, 805, and 925
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Global TAC and Field Service Engineer
Location
San Francisco Bay Area, United States, United States
Company size
Who is Bruce Brand? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Bruce Brand is listed as Global TAC and Field Service Engineer at SS8 Networks, a company with 113 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at ss8.com, phone signal with area code 408, 510, 310, 601, 650, 714, 805, 925, and a matched LinkedIn profile for Bruce Brand.
Bruce Brand previously worked as KCS(Knowledge Centered Support) Advocate and Coach at Aspect Software and Managed Services Senior Support Analyst at Aspect Software. Bruce Brand holds Master Of Science - Ms, Cell/Cellular And Molecular Biology from University Of California, Los Angeles.
Company email context
Email format at SS8 Networks
This section adds company-level context without repeating Bruce Brand's masked contact details.
{first_initial}{last}@ss8.com
89% confidence
AeroLeads found 1 current-domain work email signal for Bruce Brand. Compare company email patterns before reaching out.
Profile bio
About Bruce Brand
Global Technical Support and Field Services Engineer | Certified KCS Knowledge Base Coach | Dedicated to strengthening Confidence and bonds between Company and Customer through providing exemplary customer service | My experience has shown that relationships built with customers through support, forges a bond to the company that reinforces confidence and opens doors to growth. The opportunity to empathize with a customer's perceived issue, analyzing the problem, troubleshooting it, and then resolving the issue energizes me to launch into the next challenge.Through my KCS Knowledge Base Coaching, I know the value of someone in any organization is the ability to share and teach their knowledge within the organization to strengthen the team. Shared knowledge is much more valuable than held knowledge. A demonstrated history of working in the computer software industry. Strong information technology professional skilled in Service Delivery, Technical Support, Session Initiation Protocol (SIP), Enterprise Software, and Professional Services.
Listed skills include Voip, Cti, Unified Communications, Telephony, and 34 others.
Current workplace
Bruce Brand's current company
Company context helps verify the profile and gives searchers a useful next step.
Ss8 Networks
7 roles · 30 years
Bruce Brand work experience
A career timeline built from the work history available for this profile.
Kcs(Knowledge Centered Support) Advocate And Coach
Certified Coach for KSC (Knowledge Centered Support)- I trained in the concepts for KCS where knowledge is dynamically Captured and adapted for use by a support organization. As a certified KCS Coach it has been my responsibility to review solutions for accuracy and structure, as well as coaching analyst towards utilizing the knowledgebase to ensure the.
2017 - Dec 2019
Managed Services Senior Support Analyst
Joining the Managed Services Group allowed me to further enhance my skills into deeper support of Key accounts at ASPECT Software. Evolving from purely solving an identified issue, to Problem Management. Driving the identification, troubleshooting, and resolution of multidimensional customer's issues involving other vendors and components in a complex.
2012 - Dec 2019
Senior Tech Support
Evolving from a Technical Analyst into a Senior Technical Support roll, my knowledge and skills allowed me to support other Analysts as well as directly supporting key accounts for Aspect Software. As other analysts leveraged my knowledge, I ensured to share and teach them, to strengthen their abilities and thus the entire support. Thru the years I have.
2004 - 2012
~8 yrs
Technical Support Specialist
As a support analyst I learned and excelled in my abilities to empathize with customers, evaluate their issues and resolve problems that were identified. My communication skills were developed to leverage Senior Technical Support to resolve issues, and learn from them to advance my skills and abilities.
May 2000 - May 2004
Telecommunications Manager
1998 - 2000
~2 yrs
Technical Support Specialist
1996 - 1998
~2 yrs
Team & coworkers
Colleagues at SS8 Networks
Other employees you can reach at ss8.com. View company contacts for 113 employees →
SC
Suganthi Chinnappan
Colleague at Ss8 NetworksRound Rock, Texas, United States, United States
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WM
Wrath Michelle
Colleague at Ss8 NetworksHillsborough, North Carolina, United States, United States
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MY
Maggie Ye
Colleague at Ss8 NetworksFremont, California, United States, United States
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JB
Jeff Bland
Colleague at Ss8 NetworksDallas-Fort Worth Metroplex, United States
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DA
David Anstiss
Colleague at Ss8 NetworksLondon Area, United Kingdom, United Kingdom
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CD
Cemal D.
Colleague at Ss8 NetworksNew York City Metropolitan Area, United States
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TS
Toral Sheth
Colleague at Ss8 NetworksFremont, California, United States, United States
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SP
Simon Patten
Colleague at Ss8 NetworksSwindon, England, United Kingdom, United Kingdom
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JD
Julie Daniel
Colleague at Ss8 NetworksLondon, England, United Kingdom, United Kingdom
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SB
Stan Borovina
Colleague at Ss8 NetworksGreater Guildford Area, United Kingdom, United Kingdom
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Suganthi Chinnappan
Colleague at Ss8 NetworksRound Rock, Texas, United States, United States
View →
WM
Wrath Michelle
Colleague at Ss8 NetworksHillsborough, North Carolina, United States, United States
View →
MY
Maggie Ye
Colleague at Ss8 NetworksFremont, California, United States, United States
View →
JB
Jeff Bland
Colleague at Ss8 NetworksDallas-Fort Worth Metroplex, United States
View →
DA
David Anstiss
Colleague at Ss8 NetworksLondon Area, United Kingdom, United Kingdom
View →
CD
Cemal D.
Colleague at Ss8 NetworksNew York City Metropolitan Area, United States
View →
TS
Toral Sheth
Colleague at Ss8 NetworksFremont, California, United States, United States
View →
SP
Simon Patten
Colleague at Ss8 NetworksSwindon, England, United Kingdom, United Kingdom
View →
JD
Julie Daniel
Colleague at Ss8 NetworksLondon, England, United Kingdom, United Kingdom
View →
SB
Stan Borovina
Colleague at Ss8 NetworksGreater Guildford Area, United Kingdom, United Kingdom
View →
2 education records
Bruce Brand education
Master Of Science - Ms, Cell/Cellular And Molecular Biology
Bachelor Of Science - Bs, Biochemistry
FAQ
Frequently asked questions about Bruce Brand
Quick answers generated from the profile data available on this page.
What company does Bruce Brand work for?
Bruce Brand works for SS8 Networks.
What is Bruce Brand's role at SS8 Networks?
Bruce Brand is listed as Global TAC and Field Service Engineer at SS8 Networks.
What is Bruce Brand's email address?
AeroLeads has found 1 work email signal at @ss8.com for Bruce Brand at SS8 Networks.
What is Bruce Brand's phone number?
AeroLeads has found 10 phone signal(s) with area code 408, 510, 310, 601, 650, 714, 805, 925 for Bruce Brand at SS8 Networks.
Where is Bruce Brand based?
Bruce Brand is based in San Francisco Bay Area, United States, United States while working with SS8 Networks.
What companies has Bruce Brand worked for?
Bruce Brand has worked for Ss8 Networks, Aspect Software, and Electronic Arts (Ea).
Who are Bruce Brand's colleagues at SS8 Networks?
Bruce Brand's colleagues at SS8 Networks include Suganthi Chinnappan, Wrath Michelle, Maggie Ye, Jeff Bland, and David Anstiss.
How can I contact Bruce Brand?
You can use AeroLeads to view verified contact signals for Bruce Brand at SS8 Networks, including work email, phone, and LinkedIn data when available.
What schools did Bruce Brand attend?
Bruce Brand holds Master Of Science - Ms, Cell/Cellular And Molecular Biology from University Of California, Los Angeles.
What skills is Bruce Brand known for?
Bruce Brand is listed with skills including Voip, Cti, Unified Communications, Telephony, Ivr, Telecommunications, Sip, and Acd.
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