Currently leading user research and design using Figma for a new mapping tool which will replace 3 existing mapping tools and provide new aesthetic and value proposition capability for global marketing teams pursuing campaigns worth billions of dollars. Currents tools were built for a different job function and have limited aesthetic capability and complicated interaction which prevent sales and marketing teams from effectively communicating with a time-sensitive, global customer… Show more Currently leading user research and design using Figma for a new mapping tool which will replace 3 existing mapping tools and provide new aesthetic and value proposition capability for global marketing teams pursuing campaigns worth billions of dollars. Currents tools were built for a different job function and have limited aesthetic capability and complicated interaction which prevent sales and marketing teams from effectively communicating with a time-sensitive, global customer base.Product managed the new mapping tool proof of concept to qualify vendors, evaluate capability and write user stories to release functionality to test with users and collect feedback which shaped product direction.Responsible for design for the 2024 Commercial Market Outlook mobile app product team which shipped during the 2024 Farnborough Air Show where it was used to support 118 new aircraft orders.Led design for the 2024 Commercial Market Outlook Tableau experience product team which has over 45k downloads and is being shown at the top level boeing.com website which averages 2.5m monthly visitors.Led design for in-app notes feature for a complex financial modeling application to dramatically reduce cognitive burden and eliminate task switching for users.Led design for work sharing feature in a performance modeling application which reduced queue time between marketing teams and support teams and enabled shorter external customer response time.Led research and design for automated reporting to more efficiently communicate with globally distributed external customers as part of marketing campaigns which replaced multiple individually customized reports generated manually by sales teams which has resulted in substantial productivity gains.Facilitated future state workshop to address pain points by prioritizing current and future development efforts for key sales support team responsible for financial modeling. Show less

Currently leading User Experience research and design for critical Sales and Marketing airplane performance application. Leading all aspects of research including interviews, observations, brainstorming, requirements and data gathering. Leading all aspects of design including wireframing, low to full-fidelity mockups and design system.Currently leading an effort to merge two bedrock financial reporting systems. I'm in the discovery phase performing workshops and journey mapping with my… Show more Currently leading User Experience research and design for critical Sales and Marketing airplane performance application. Leading all aspects of research including interviews, observations, brainstorming, requirements and data gathering. Leading all aspects of design including wireframing, low to full-fidelity mockups and design system.Currently leading an effort to merge two bedrock financial reporting systems. I'm in the discovery phase performing workshops and journey mapping with my users. Show less

Led Tier 1 Supplier engagement with overall responsibility for deployment of manufacturing standards, executive and floor leadership coaching and vision development.Developed and deployed Enterprise work intake and ticketing system for Human Resources. Performed user research through observation, interviews and design thinking workshops. Built user flows in Visio and verified accuracy with users. Created paper prototypes and digital mockups. Collaborated with IT functional analysts and… Show more Led Tier 1 Supplier engagement with overall responsibility for deployment of manufacturing standards, executive and floor leadership coaching and vision development.Developed and deployed Enterprise work intake and ticketing system for Human Resources. Performed user research through observation, interviews and design thinking workshops. Built user flows in Visio and verified accuracy with users. Created paper prototypes and digital mockups. Collaborated with IT functional analysts and end-users to gather and prioritize requirements for delivery to developers.Led development and deployment of Tableau dashboards and visualizations for monitoring KPIs. Documented the business case and presented to leadership. Interviewed senior management to understand data requirements and translated their requirements into engaging visualizations.Led design, development, deployment and management of high-visibility corporate intranet websites. Gathered requirements through surveys, interviews and stakeholder meetings. Developed site flows and mockups. Generated written and visual content. Iterated with end-users and leadership to ensure alignment.Led user experience design for internally developed work tracking and ticketing system. Interviewed users and iterated with developer to improve system. Show less

Internal and external consultant for implementing and improving the production system. Root cause analysis, shop floor kaizen, daily visual management.

Data collection, analysis, workshop support and facilitation

Principal designer doing web design, development and illustration.