B2B Account Management
Current- Build strong relationships with high levels of revenue performance and renewals from my 300+ accounts across eight states and DC. Customer sectors include office towers, hotels, factories, residential, retail, school.
- Guide client executives and staff in demand response revenue programs from electric grid markets (PJM, NYISO) and NY utilities (ConEd and others). Extensive use of SugarCRM, Excel, Power BI, SAP S/4 HANA, and the.
- Role's formal description: Customer Relations Account Specialist - Operate as the point of contact for assigned customers, managing day-to-day business and ensuring customer satisfaction; Develop and maintain long-term.