Bruce Ware Email & Phone Number

Hendersonville, North Carolina, United States

Responsible for providing high-quality technical support for our rapidly growing customer base, Delivering solutions to both technical and non-technical end users while also supporting a wide range of technologies. Additional responsibilities include:Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessaryResolving escalated customer complaints without the need for team lead… Show more Responsible for providing high-quality technical support for our rapidly growing customer base, Delivering solutions to both technical and non-technical end users while also supporting a wide range of technologies. Additional responsibilities include:Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessaryResolving escalated customer complaints without the need for team lead interventionDocumenting troubleshooting and problem resolution stepsParticipation in providing training to customers as required Show less

The first points of contact for newly assigned or arriving employees and family members, providing pre-arrival information, orientation, and assistance with settling in at post.Qualify and define community needs and respond with effective programming, information, resources, and referrals. Advocates for employees and family members, advise post management on quality of life issues, and recommend solutions and family-friendly post policies. Duties are defined in the… Show more The first points of contact for newly assigned or arriving employees and family members, providing pre-arrival information, orientation, and assistance with settling in at post.Qualify and define community needs and respond with effective programming, information, resources, and referrals. Advocates for employees and family members, advise post management on quality of life issues, and recommend solutions and family-friendly post policies. Duties are defined in the following eight areas of responsibility:Community LiaisonCrisis Management and Support ServicesEducation LiaisonEmployment LiaisonEvents PlanningGuidance and ReferralInformation and Resource ManagementWelcoming and Orientation Show less

Education record

Diploma, Art