A recognized leader with over 20 years of supervisory and management experience, leading global teams including out-sourced within the telecom networking industry. Working for a global business has lead to development of a keen perspective on how to perform through a process-oriented approach, working across departmental borders and various leaders globally. Have earned a reputation of accountability, responsibility and reliability. Possesses a flair for bringing people together to reach a common goal - to keep the customer's satisfaction high.Specialties: • Strong & straightforward leadership and individual development skills• Globally-sourced relationship management• Methodical and analytically-minded• Customer focused• Enhanced prioritization and decision making ability• Excellent communication skills• Detail focus without getting lost in the details• Collaborating across borders to improve the business• Managing and implementing change