Bruce Baartman Email & Phone Number

Fort Myers, Florida, United States

While serving as a Director, Solutions Consulting at CentralSquare, I formulate go-to-market strategies while partnering with product management, engineering, marketing, and sales to enhance brand awareness. I improve sales reach to prospects by coordinating video production, using Vidyard. I oversee major industry conference participation to ensure CentralSquare products.Following are the highlights of the value that I bring to CentralSquare:☛ I direct teams of Pro and Enterprise Presales Solutions Consultants for public safety and justice products to promote professional development and a culture of performance excellence.☛ I boost business revenue and customer retention by identifying new opportunities to improve sales processes, drive accountability, and raise standard of team performance.☛ I meet and exceed predefined company and client satisfaction goals through customer-centered solutions / service delivery, people management, pre-sales process improvement, and problem-solving.☛ I improve customer experience and ensure timely sales closing by standardizing sales cycle and product demo schedules.Related Skills: Full Lifecycle Product Management, Talent Management and Development, Operations Analysis and Process Redesign, Program Management, Client Satisfaction, Sales Process Optimization

Fort Myers, Florida, United States

In this capacity, I delivered sound guidance and support to Technical Engineers in building highly efficient demo systems. I oversaw day-to-day business and solutions management activities, such as demonstration coaching, personnel reviews, demonstration logistics, and forecasting. I embraced Value Selling and Demo to Win themes into demo methodology. Following are the highlights of the value that I brought to CentralSquare:☛ I mitigated complex challenges and potential risks by identifying innovative solutions in collaboration with cross-functional teams and high-value enterprise customers.☛ I conducted boot camp for sales executives to build and improve knowledge of software to propel value selling efforts.Related Skills: Solutions Management, Risk Identification and Mitigation, Salesforce Optimization Strategy, Change Management / Restructuring, Project Management, Team Building and Leadership,

Sioux Falls, South Dakota Area

Working as a Solutions Consultant at Zuercher, I prepared and implemented evidence-based curriculum for sales boot camp for account executive. I managed PowerPoint content and sales messaging for sales consultants and sales executives.Following are the highlights of the value that I brought to CentralSquare:☛ I recognized as a first solutions consultant for Zuercher prior to CentralSquare merger and quadrupled company sales while completing engaging demos.☛ I achieved business growth of 40+% per annum by building demo methodology, solid demonstration platform, and cross-trained new solutions consultants.Related Skills: Enterprise Account Engagement and Retention, Profitability and Sales Optimization, Process and System Improvement, Communication Management, Critical Thinking and Problem Solving

Wheat Ridge, Colorado

While serving as a Director of Business Development at JPMA Inc., I oversaw all aspects of sales process, including hunting, lead generation, qualification, cold calling, contract negotiation, closing, and client relationship management while travelling nationwide. I delivered online education and phone app solutions for women, infant, and children (WiC) program by building relationships with states and tribal nations.Following are the highlights of the value that I brought to JPMA Inc.:I expanded business volume to 17 states by leading cashless product development and marketing initiatives and presenting cashless solutions to a wide range of customers from small business owners to large franchisees of food service.☛ I added 20K families in a three-state territory within a single quarter by formulating a product and marketing plan for JPMA’s EBTShopper phone app primarily using Google and Facebook advertising.☛ I ensured Payment Card Industry (PCI), Payment Application Data Security Standard (PA-DSS), and Payment Application Data Security (PABP) Compliance of products by organizing an audit with Trustwave.☛ I generated up to 40% of company’s revenue by revitalizing JPMA cashless solution as a primary source of income.Related Skills: Business Development and Revenue Growth, Pre and Post-Sales Process Management, Staff Motivation and Leadership, Customer Experience Management, Regulatory and Legal Compliance

Sioux Center, Ia

Sioux Falls, Sd

New York, Ny Working From Remote Office

Sioux Falls, South Dakota Area

Luverne, Mn

Senior Systems Analyst - Security Development Manager (1992-1995)Service Quality and Help Desk Manager (1988-1992)Collections Information Processing Specialist (1987-1988)Customer Service Management Information Specialist (1986-1987)Customer Service Representative (1984-1986)