Technical Care Professional
CurrentSolving technical problems that Bright House Networks customers are having.
Sep 2015 - Present
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Bruce Hubbell Email & Phone Number
Technical Care Professional
at
Bright House Networks
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✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Care Professional
Location
Orlando, Florida, United States
Company size
Who is Bruce Hubbell? Overview
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Quick answer
Bruce Hubbell is listed as Technical Care Professional at Bright House Networks, a with 2281 employees, based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Bruce Hubbell.
Bruce Hubbell previously worked as Senior Technical Advisor (Tier 2) - Applecare at Convergys and Intern - End-User Computing (AHS-IS) at Adventist Health System. Bruce Hubbell holds A.S, Computer Engineering (Network) from Valencia College.
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Bright House Networks
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Profile bio
About Bruce Hubbell
I'm a fixer. I fix equipment that isn't working correctly and, in a lot of cases, the people who are operating that equipment. The stereotypical nerd is totally focused on the equipment. I work at the human/machine interface. The usual situation is I talk to a person who is emotionally distraught because the device that they're using isn't functioning the way they want it to. They've been struggling with this problem for awhile, and now they're so frustrated, they've been forced to call me. In a nutshell, I fix the person, then I fix the device. Many times, their problems stem from poor training or a lack of knowledge. I'm part technician, part coach. After we overcome the problem they're having, I try to show them a better way of doing what they're doing. Or maybe I'll show them another feature that they didn't know about. I try to add some value to what I do, so that at the end of our conversation, they're glad that they called.In the end, it's about productivity. People use machines and equipment to make themselves more productive. But if they don't learn enough about the equipment they're using, they become less productive, not more. That leads to frustration on their part, and it can also lead to less profit, if they're part of a business.
Current workplace
Bruce Hubbell's current company
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Bright House Networks
9 roles
Bruce Hubbell work experience
A career timeline built from the work history available for this profile.
Senior Technical Advisor (Tier 2) - Applecare
Convergys
Senior Technical Advisor - Supporting T1 Applecare Advisors and other internal (Apple) groups. I got to solve unusual problems that came up, that a particular person in one department may not have been equipped to solve. I connected with all departments, and used a variety of resources to repair the relationship between the customer and Apple, then figured out what went wrong with the equipment and how to help a person or business get back up and running.
Apr 2013 - Sep 2015
Intern - End-User Computing (Ahs-Is)
Imaging of computers including Windows XP & 7, Sophos encyrption. Hard drive data sanitizing with Disk Jockey & Aleratec equipment. Troubleshooting and repairing laptops & desktops. Equipment tracking, collecting data for reports, inventory management and shipping & receiving. Recommended changes to procedures for improved customer service.
Aug 2012 - Dec 2012
A.S. Computer Engineering (Cisco)
Graduated in Valencia's A.S. degree in Computer Engineering (Network) program in December of 2012. Study includes VoIP, Wireless, Microsoft Server Infrastructure, Cisco Routing, Switching and WAN.
Jan 2009 - Dec 2012
Opto-Mechanical Assembly
Apr 2009 - Mar 2011
Process Analyst
Agere Systems/Lucent Technology
Assist Bell Labs engineers with experiments in R&D center of semiconductor manufacturing facility, compile data and organize using Excel spreadsheet. Use and perform checks and adjustments on a variety of metrology equipment. Monitor semiconductor manufacturing tools for proper tolerances and solve problems as necessary, or inform vendor repair personnel. Train operators in new processes developed in R&D. Troubleshoot and solve problems with manufacturing process. Worked independently on 3rd shift. *Part of massive layoffs due to downturn in tech market. Entire plant closed.
Apr 1998 - Jan 2002
Owner/Splicer
Self-Employed Catv Splicer
Contract cable tv system splicer
Jan 1996 - Apr 1998
Catv Technician
Warner Cable
Troubleshoot and repair CATV system outages and system problems. Manage subcontractors and check their work for quality standards. Repair system damage, perform periodic adjustments. Assist in FCC testing and monitoring, and train Service Technicians. Worked out in the system with little or no supervision.
Oct 1980 - Jan 1996
Fire Control Technician
U.S. Army
Nike Hercules missile system - received Honorable Discharge
Jan 1975 - Jan 1978
Team & coworkers
Colleagues at Bright House Networks
Other employees you can reach at brighthouse.com. View company contacts for 2281 employees →
AS
Amir Sharifrazy
Colleague at Bright House NetworksValrico, Florida, United States
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TS
Tim Stout
Colleague at Bright House NetworksBirmingham, Alabama, United States
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RM
Robert Molloy
Colleague at Bright House NetworksOrlando, Florida, United States
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LG
Leigh Gerard
Colleague at Bright House NetworksClearwater, Florida, United States
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CD
Cameron Dahl
Colleague at Bright House NetworksAuburndale, Florida, United States
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ML
Michael Lang
Colleague at Bright House NetworksDaytona Beach, Florida, United States
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RM
Robert Mutchler
Colleague at Bright House NetworksPalm Bay, Florida, United States
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WN
Willie Nelson
Colleague at Bright House NetworksLakeland, Florida, United States
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FP
Fred Perez
Colleague at Bright House NetworksOrlando, Florida, United States
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DF
Danny Figueroa
Colleague at Bright House NetworksKissimmee, Florida, United States
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Amir Sharifrazy
Colleague at Bright House NetworksValrico, Florida, United States
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TS
Tim Stout
Colleague at Bright House NetworksBirmingham, Alabama, United States
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RM
Robert Molloy
Colleague at Bright House NetworksOrlando, Florida, United States
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LG
Leigh Gerard
Colleague at Bright House NetworksClearwater, Florida, United States
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CD
Cameron Dahl
Colleague at Bright House NetworksAuburndale, Florida, United States
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ML
Michael Lang
Colleague at Bright House NetworksDaytona Beach, Florida, United States
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RM
Robert Mutchler
Colleague at Bright House NetworksPalm Bay, Florida, United States
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WN
Willie Nelson
Colleague at Bright House NetworksLakeland, Florida, United States
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FP
Fred Perez
Colleague at Bright House NetworksOrlando, Florida, United States
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DF
Danny Figueroa
Colleague at Bright House NetworksKissimmee, Florida, United States
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1 education record
Bruce Hubbell education
FAQ
Frequently asked questions about Bruce Hubbell
Quick answers generated from the profile data available on this page.
What company does Bruce Hubbell work for?
Bruce Hubbell works for Bright House Networks.
What is Bruce Hubbell's role at Bright House Networks?
Bruce Hubbell is listed as Technical Care Professional at Bright House Networks.
Where is Bruce Hubbell based?
Bruce Hubbell is based in Orlando, Florida, United States while working with Bright House Networks.
What companies has Bruce Hubbell worked for?
Bruce Hubbell has worked for Bright House Networks, Convergys, Adventist Health System, Valencia Community College, and Northrop Grumman Corporation.
Who are Bruce Hubbell's colleagues at Bright House Networks?
Bruce Hubbell's colleagues at Bright House Networks include Amir Sharifrazy, Tim Stout, Robert Molloy, Leigh Gerard, and Cameron Dahl.
How can I contact Bruce Hubbell?
You can use AeroLeads to view verified contact signals for Bruce Hubbell at Bright House Networks, including work email, phone, and LinkedIn data when available.
What schools did Bruce Hubbell attend?
Bruce Hubbell holds A.S, Computer Engineering (Network) from Valencia College.
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