Unit General Service Manager
Kansas City, Missouri Area
Managed region carry-in repair center with 75,000 completes annually from 120+ retail locations Monitored and controlled P&L for service center of $3.5M in annual salesNegotiated new contracts with supply and parts vendors reducing annual billing by 25%Coordinated incentives, recognition, motivational activities and team building exercisesRecruited and trained teams of up to 75 supervisory, administrative and technical associatesEarned awards for outstanding customer… Show more Managed region carry-in repair center with 75,000 completes annually from 120+ retail locations Monitored and controlled P&L for service center of $3.5M in annual salesNegotiated new contracts with supply and parts vendors reducing annual billing by 25%Coordinated incentives, recognition, motivational activities and team building exercisesRecruited and trained teams of up to 75 supervisory, administrative and technical associatesEarned awards for outstanding customer loyalty, customer satisfaction and power performanceAssisted with writing and facilitating national training program for technical managersOperated 6+ years without a lost time incident Show less