Principal Technical Program Manager
CurrentAs a Technical Program Manager within Microsoft’s Security Customer Success team, I co-lead the proactive Value Based Delivery (VBD) portfolio, supporting Security & Incident Response offerings. My role is crucial in delivering top-tier capabilities to customers and advancing Microsoft’s Security business objectives. I collaborate with the Security Customer Success Unit (CSU), DART IR, and business strategy teams to align our proactive offerings with business, Product Group, and customer goals.… Show more As a Technical Program Manager within Microsoft’s Security Customer Success team, I co-lead the proactive Value Based Delivery (VBD) portfolio, supporting Security & Incident Response offerings. My role is crucial in delivering top-tier capabilities to customers and advancing Microsoft’s Security business objectives. I collaborate with the Security Customer Success Unit (CSU), DART IR, and business strategy teams to align our proactive offerings with business, Product Group, and customer goals. Additionally, I partner with the offerings program team to develop, release, and manage Proactive Incident Response and Cyber resiliency offerings, overseeing portfolio KPIs and OKRs. I also work closely with Microsoft’s Detection and Response team (DART) to develop unified incident response service offerings, covering both reactive and proactive measures. Show less