Leverage of multilingual communication skills, enhancing international client relations and project coordination, contributing to seamless interactions and project success. Improvement of communication and customer satisfaction, resulting in sales increase and customer retention. Negotiated contract penalties and delivery dates with customer, resulting in improved project success and strengthened client relationships.

Quotation and Order Management Procurement and Logistics

Implementation of Automated Financial Systems: Transformed manual financial reporting processes by developing Excel sheets with advanced formulas, significantly increasing efficiency and accuracy.Optimized Logistics and Import Coordination: Successfully organized and managed the logistics of sales and the import of goods from India. Coordinated transportation costs and schedules, ensuring seamless operations and maintaining consistent stock levels to meet sales demands.

Customer Service Excellence & Communication: Frequently mentioned in customer service reports for providing outstanding support. Skilled in handling inquiries, resolving issues, and ensuring client satisfaction.Technical Proficiency & IT Management: Experienced in setting up and maintaining IT infrastructure, including internet connections, wireless networks, and server management. Ensures seamless operations and client productivity.Administrative and Organizational Skills: Proficient in managing office systems, organizing diaries and appointments, and handling procurement of supplies. Experienced in financial administration, including invoicing and expense claims.

One of the leading producers and sellers of beef, leather, live cattle exports and cattle byproducts in South America, Minerva is among Brazil’s three largest exporters, selling its products to some 100 countries, as well as processing beef, pork and poultry products. Minerva’s history pictures its consistent, sustainable growth over the years. The Company’s growth is intertwined with the history of cattle raising in Brazil - the Vilela de Queiroz family was an active participant in the development of the sector in the country, being recognized for excellence in raising and transporting cattle.