Brunna Araujo Email & Phone Number

Dublin, County Dublin, Ireland

• Dispensed, ordered and supplied daily orders to attend about 400 patients from nursing homes or care centres, in terms of medications, supplements and any demand from the pharmacy. • Managed email correspondence and responded to inquiries from nurses, doctors, and other healthcare professionals. • Dispensed medications according to prescriptions using TouchStore Software, including Controlled Drugs.• Oversaw stock management by sourcing products through online purchases.• Provided cross-training to team members to enhance operational efficiency.• Maintained up-to-date knowledge of the Irish pharmaceutical market.• Produced Blister Packs through an automated process, ensuring adherence to Good Manufacturing Practices (GMP) and quality standards.• Operated and maintained the Synmed blister packaging machine, ensuring accurate and efficient packaging of pharmaceutical products.• Conducted regular quality checks to verify the proper sealing, labelling, and integrity of packs. • Set up and calibrated the machine for different medications in compliance with standard operating procedures (SOPs);

Dublin, County Dublin, Ireland

- Assessing costumers needs and presenting suitable promoted products.

• Providing home care to elderly people (personal care, exercise, mobility assistance, medication prompts, conversation and companionship)• Improving English languange skills

Fortaleza, Ceará, Brazil

• Developed and implemented strategies to boost sales, including organizing events, special offers, and customer loyalty programs. Achieved over €300K in monthly incomes, with a significant increase in online sales by leveraging social media platforms (Instagram, WhatsApp) and enhancing delivery services. • Provided excellent customer service by answering inquiries, addressing concerns, and managing any conflict. • Marketing (social media) and Canva skills. • Dispensed and checked prescriptions.• Provided a variety of ambulatory services (Measuring and recording of blood pressure and blood glucose of patients | Administering injections (experience in handling sterile medicine) • Trained new employees• Managed stock levels by sourcing products through supplier meetings and online purchases, optimizing inventory control.• Developed and implemented CAPA and OpEx strategies to significantly reduce medication wastage by improving expiration date management. • Executed CAPA strategies to enhance the efficiency of online order fulfilment, leading to a substantial improvement in service quality and customer satisfaction. • Analysed KPIs and developed staff dynamics and motivational campaigns to enhance team performance.• Organized shifts and managed work schedules.• Implemented Excel spreadsheets for financial management, ensuring more accurate tracking of fixed and variable expenses. • Assisted with accounting tasks and maintained updated documentation to support operational efficiency.

Fortaleza, Ceará, Brazil

Volunteer Intern at one of the biggest pharmaceutical companies in Brazil, developing skills related to:• Advising costumers with all store products (Medicines and cosmetics)• Costumer Service• Analysing if medical prescriptions were within compliance

Fortaleza, Ceará, Brazil

Volunteer member at the university's Junior Company.• Client prospection with briefing presentations • Executed projects related to: - Water Analysis - Solid Waste Management Plan - Nutrition Labeling.• Developed Laboratory Skills - Sample management - Aliquoting- Daily calibration of instruments such as balances and pH meters.

Fortaleza, Ceará, Brazil

Volunteer student mentor in Pharmacology and Pharmaceutical care.Job Description:• Instructing students on how to apply insulin, check arterial pressure and on the correct use of asthma inhalers.• Writing scientific papers.

• Collaborating with Pharmacists on the care of liver transplanted patients at the Walter Cantídio University Hospital (HUWC).• Writing scientific papers, including the Undergraduate Thesis ("Interações medicamentosas potenciais em prescrições de pacientes com transplante hepático assistidos em Hospital Universitário").

Master Of Science - Ms, Pharmaceutical Business And Technology

First Class Honours Award. The thesis was developed in the following theme: “The use of Artificial Intelligence in Regulatory Affairs.

Master Of Science - Ms, Pharmaceutical Sciences

Activities and Societies: Award Classification: 1st Class Honours.Award Classification: 1st Class Honours. The thesis was developed.

Bacharelado Em Farmácia

• Graduated from one of Brazil's most renowned public universities; • Student mentor in Pharmacology and Pharmaceutical care, helping.