Bruno Branco is a Customer Support Specialist at Consys Consultoria & Sistemas.
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Customer Support SpecialistConsys Consultoria & Sistemas Sep 2023 - PresentBrazil- Analyze and qualify customer issues about th system through phone calls and emails;- Resolve customer tickets according to our internal procedures and tools;- Escalate complex requests to our maintenance team and monitor incidents that require higher specialization;- Communicate progress and resolution to the customer;- Educate customers about the product for better understanding ease of use, and accessibility of the platform. -
Parceiro De NegóciosEnjoy Inglês Profissionalizante Feb 2022 - Mar 2023Macapá, Amapá, BrasilOperational franchise partner responsible for the first steps of the business: Infrasctructure, hiring and training of new employees (Sales people, call center, administration and pedagogy). We opened the school in august and made a profit from the first month, reaching more than 500 students in August 2023. -
Coordenador EducacionalEnjoy Inglês Profissionalizante Aug 2021 - Dec 2021São José Do Rio Preto, São Paulo, BrasilContact with active and innactive clients for improved retention. Welcome calls for new clients. Individual and group parent meetings. Team-building exercises and overall management. -
Coordenador EducacionalEnjoy Inglês Profissionalizante Mar 2021 - Aug 2021Sorocaba, São Paulo, BrasilContact with active and innactive clients for improved retention. Welcome calls for new clients. Individual and group parent meetings. Team-building exercises and overall management. -
English TeacherEnjoy Inglês Profissionalizante Apr 2020 - Mar 2021São José Do Rio Preto, São Paulo, BrasilMinistring classes to students from 11 to 18 years old. Lesson planing, individual and group parents meetings and phone calls for clients retention. -
Editor De VídeoMaxis Plus Jan 2019 - Apr 2020Vitória, Espírito Santo, BrasilVideo edition / production and mograph creation mainly with Adobe Premiere and After Effects, also participated on the creative processes and worked with 3d videos for specific clients.
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Graphic DesignerGreenlight Comunicação Oct 2014 - Oct 2018Vila Velha - EsLayouts for websites, visual identity and logos creation, mainly adobe softwares. I developed many websites in wordpress, as well as html, css and javascript. Also automated simple daily tasks when I started to get used to javascript in direct assistance to my boss.
Bruno Branco Education Details
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Computer Programming
Frequently Asked Questions about Bruno Branco
What company does Bruno Branco work for?
Bruno Branco works for Consys Consultoria & Sistemas
What is Bruno Branco's role at the current company?
Bruno Branco's current role is Customer Support Specialist.
What schools did Bruno Branco attend?
Bruno Branco attended Universidade Vila Velha - Uvv.
Not the Bruno Branco you were looking for?
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Bruno Branco
Information Security Specialist | Network Analyst | Support Analyst | Mba | Infrastructure Analyst | ProjectsRio De Janeiro, Rj -
1gmail.com
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1greatschools.com.br
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2ibm.com, ibm.com
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1fidi.org.br
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