Desk Receptionist And Programs Assistant
CurrentInstituto provide a range of mental health and social services including psychiatric care, psychotherapy, supportive services for HIV/AIDS, psycho educational groups, family support, and mentoring. At the Inttituto my duties are Answer multi-line telephone and transfer calls to the appropriate staff member or management.Screens urgent care calls, greets and screens drop-ins clients.Assists with client registrations process and intake. client surveys and other relevant information that should be completed by clients prior to their appointment.Assists clinicians and program staff with scheduling/re-scheduling of follow-up appointments, and makes calls related to rescheduling or canceling appointments.Logs and distributes daily mail and prepares outgoing mail on daily basis.Maintains and update client information and program bulletin, and or handouts related to other existing resources in the bay area.Maintains calendar for shared office space /meeting rooms and other duties assigned.
